Minneapolis, MN, 55405, USA
7 days ago
Intake Coordinator
Description We are looking for a detail-oriented Intake Coordinator to join a dynamic team in Minneapolis, Minnesota. In this long-term contract position, you will play a critical role in ensuring seamless human resources processes, supporting employees during leave of absence, and maintaining accurate records. This opportunity is ideal for someone passionate about delivering excellent service within the healthcare and social assistance industry. Responsibilities: • Review and evaluate documentation to determine appropriate outcomes for employee leave requests. • Address exceptions, resolve escalated concerns, and ensure timely follow-up on employee inquiries. • Investigate and clarify employee needs, research complex HR issues, and provide accurate resolutions. • Perform data entry tasks and complete transactions using relevant systems with precision. • Maintain and track detailed records to ensure compliance and accuracy. • Process payroll and execute necessary workflows for HR operations. • Utilize healthcare management technology to manage cases and streamline HR processes. • Conduct training sessions for managers to enhance understanding of HR policies and procedures. • Educate employees on benefits, accruals, COBRA, short-term disability, and long-term disability during leave periods. Requirements • Strong background in client intake and application processes. • Proficiency in using content management systems (CMS) and other relevant technologies. • Experience working in a production or high-volume environment. • Ability to handle sensitive information with discretion and professionalism. • Excellent communication and problem-solving skills. • Familiarity with HR processes, benefits administration, and leave management. • Exceptional organizational skills and attention to detail. • Proven ability to conduct training and provide educational resources to employees and managers. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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