Intake Agent/ LTSS CMA
US Tech Solutions
**Duration: 06 months contract**
**Responsibilities:**
+ Utilizing multiple software systems to complete Medicare Prior Authorization case reviews
+ Meeting or exceeding government mandated timelines
+ Complying with turnaround time, productivity, and quality standards
+ Conveying resolution to beneficiary or provider via direct communication and professional correspondence
+ Acquiring and maintaining basic knowledge of relevant and changing Med D guidance
+ Customer service focus
+ Basic experience in MSWord and MSExcel.
+ Familiar with some medical terminology.
+ Ability to read and interpret billing documents.
+ The position also requires an extensive amount of data entry work.
**Experience:**
+ 2 years-experience any related experience.
+ Strong Attention to detail
+ Excellent verbal and written communication and interpersonal skills w/ ability to maintain patient confidentiality Proficient computer skills and the ability to navigate in a Windows based environment
+ Ability to follow directions, and adapt in dynamic work environment; ability to adapt to change and remain flexible Ability to work in a high pressure, time sensitive environment.
+ Project a professional business image, through phone interaction as well as internal communications
+ Demonstrated problem-solving ability and attention to detail
+ Demonstrated sense of urgency with assignments
+ Strong organizational skills, Strong telephone skills Ability to read and understand pharmacy/medical terminology Ability to read, analyze and interpret general business correspondence, technical procedures and governmental regulations.
+ Ability to identify and solve practical problems and deal with a variety of concrete variables in standardized situations. Ability to perform basic mathematic calculations maybe requiredAbil.
+ ity to interpret a variety of work instructions provided through a variety of mediums.
+ Ability to anticipate needs and resolve issues with urgency.
+ Ability to consistently meet quality and production standards.
+ Displays confidence in the ability to learn complex material.
+ Demonstrates intellectual curiosity through inquiries to ensure deep understanding of the business and deliver accurate results.
**Education:**
+ High School Diploma or GED required. Associates degree in Business, Accounting or equivalent work experience preferred.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
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