This role is part of the Int’l Tender and Contracting (T&C) Center of Excellence, which purpose it is to win more tenders at better prices with a streamlined, robust & automated process. The International Tender and Contracting (T&C) Engagement Senior Manager plays a hands-on operational role in supporting the International T&C Strategic Engagement Lead in a player coach model. This position focuses on strengthening country-level execution of tender and contracting activities, ensuring timely delivery of insights, consistent implementation of processes, and proactive coordination with market teams. The role ensures operational readiness, supports day-to-day issue resolution, and reinforces standardized T&C practices and analytics across markets to improve tender outcomes and performance.
Key Areas of ResponsibilityOperational Country Support: Provide direct, day-to-day support to market T&C teams, addressing operational questions, reinforcing process steps, and ensuring adherence to established T&C workflows.
Execution of Tender Processes: Support markets in the full execution of tender activities including data gathering, forecasting inputs, submission preparation, and post-award tracking.
Monitoring Tender Pipelines: Maintain up-to-date visibility of country tender pipelines, deadlines, risks, and dependencies. Send regular reminders, updates, and follow-ups to ensure timely market actions.
Building T&C Intelligence: Ensure T&C data quality and visibility at the highest level. Closely monitor and ensure tracking of opportunity outcomes in a timely manner (incl. competitor intelligence and historical T&C data.
Local Implementation of Global Tools: Ensure countries adopt T&C tools and templates correctly. Provide troubleshooting support and coordinate alignment with the Global T&C Engagement Lead when enhancements are needed.
Operational Cross-Functional Coordination: Coordinate with pricing, supply, finance, and commercial teams to collect required inputs and resolve operational bottlenecks affecting tender execution.
Market Communications: Prepare and distribute country-level communications such as tender alerts, process updates, competitive intelligence summaries, and performance dashboards. Support Int’l T&C Strategic Engagement Lead running the Int’l T&C community.
Best Practice Capturing and Sharing: Collect learnings from markets and distribute practical, actionable examples of efficient tender implementation and execution steps.
Training and Onboarding: Deliver operational training sessions for new T&C market personnel. Maintain up-to-date training materials and ensure markets are familiar with step-by-step tender processes.
Performance Reporting: Support markets in reviewing KPI dashboards, validating tender performance data, and preparing summaries highlighting deviations, risks, and required operational follow-ups.
Allocation Process Support: Assist markets in compiling allocation data, validating volumes, and understanding allocation outcomes. Provide ongoing operational support during the annual planning cycle.
Qualifications and Experience5 years of operational experience in tender and contracting, commercial operations, market access, or pricing.
Strong organizational skills with the ability to manage multiple operational workflows simultaneously.
Experience working with cross-functional teams and coordinating inputs across commercial, supply, pricing, and finance.
Comfortable with data, tracking tools, and structured templates used in tender processes.
Ability to provide clear, practical guidance to market teams and follow up consistently to ensure actions are completed.
Hands-on problem-solving skills and willingness to dive into details to support operational execution.
Strong communication skills with an ability to translate global guidance into actionable country-level steps.
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Market Access