Description We are looking for an experienced Insurance Verification Clerk to join our team in Bakersfield, California. In this position, you will play a key role in supporting our financial services operations by ensuring seamless communication with members and resolving inquiries efficiently. This is an opportunity to contribute to a dynamic organization with a focus on delivering exceptional service. Responsibilities: • Respond promptly to incoming calls, ensuring adherence to departmental standards for response time and call handling. • Assess the needs of callers and provide appropriate assistance or direct them to the correct department. • Deliver accurate and comprehensive information to callers, ensuring clarity and resolution of inquiries. • Utilize available resources to research and address moderately complex issues effectively. • Communicate significant or complex matters to supervisors, particularly those that may affect other departments. • Collaborate with team members and contracted providers to achieve departmental and organizational goals. • Support co-workers by offering assistance as needed to maintain a cooperative and productive work environment. • Perform additional duties as assigned to ensure the smooth operation of the department. Requirements • Minimum of 2 years of experience in customer services or a related role. • Proficiency in claims processing and handling medical claims. • Strong communication skills with the ability to interact professionally across various channels. • Demonstrated ability to remain composed and productive in high-pressure situations. • Adept at researching and resolving moderately complex issues using available tools and resources. • Team-oriented mindset with a willingness to collaborate and support colleagues. • Familiarity with organizational policies and procedures, ensuring compliance in all interactions. • Ability to manage multiple tasks efficiently and with attention to detail. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .