Job Description:

DXC Technology (NYSE: DXC) empowers global companies to operate their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world’s largest companies and public sector organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for customers and colleagues at DXC.com.

At DXC, we harness the power of technology to deliver essential IT services that help our clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack and include business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions.

Our DXC Insurance Services support clients in optimizing and transforming operations, reducing costs, and building agile channels for growth. Leveraging our people, technology, and best practices, we improve and automate complex business processes across middle and back offices—while enhancing customer experience transformation.

Insurance Software Business Analyst

As an Insurance Software Business Analyst, you will be supporting Software Development for New Business and Underwriting within the Canadian Life Insurance industry. Working with a team, you will be responsible for requirements, participate in design and support testing activities for new features, fixes, integrations and technology solutions provided by third party vendors, as well as internal development

Essential Job Functions:

Review current processes and solutions, and make recommendations for improvement.

Work with stakeholders to help identify and understand business needs.

Perform gap analysis, to clearly define requirements to achieve business objectives.

Document complete and accurate requirements as user stories, with acceptance criteria, or in requirements documents.

Facilitate meetings with clients, vendors, peers and partners to gather necessary information and present relevant findings.

Broker discussions to gain agreement on decisions and priority.

Maintain backlog of user stories, and work with the team to sprint plan and break down into tasks.

Contribute to estimating activities for user stories and tasks.  

Collaborate in solution design and test planning activities. Ensuring acceptance criteria are satisfied by establishing requirements traceability matrices.

Participate in defect management by liaising with Quality Assurance Analysts, Business leads and Developers to communicate variances in expected results. Establish changes needed to design or acceptance criteria, as a result.

Support production implementation and verification activities, and provide post-production implementation support.

Mandatory Requirements:

Minimum of 5 -10 years’ experience in the Canadian Life Insurance industry, focused within New Business and Underwriting, performing Business Analysis activities for Software Development.

Knowledge of the Software Development Life Cycle, for both Waterfall and Agile with Scrum methodologies.

Ability to work both collaboratively as well as independently.

Ability to multi-task and manage assignments from competing priorities with tight deadlines.

Ability to adapt to changes quickly.

Ability to communicate effectively, both written and verbal, with a broad range of audiences.

Experience with Azure DevOps and JIRA

Proficiency with usage of Microsoft products such as SharePoint, Teams, Excel and Word.

Preferred Qualifications (not mandatory)

Experience with Sapiens IllustrationPro, ApplicationPro and UnderwritingPro.

Experience with Ingenium

Scrum Master certification

Work Environment: 

This position is hybrid, within Canada only.

Schedule is Monday through Friday, 8:00am - 5:00pm Eastern Time

All applicants must be legally authorized to work in Canada without requiring sponsorship now or in the future

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.