About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

This position will assist Account Managers with the assigned personal lines book of business, renewal process, preparation of account summaries, and enter client activity in the agency system. In a dynamic environment like Acrisure, an Account Coordinator must be detail-oriented, customer-focused, and capable of juggling multiple tasks simultaneously. Strong communication skills and a firm understanding of personal lines insurance will enhance their effectiveness in contributing to the success of the account management team.

Responsibilities:

Client Interaction: As the primary contact for clients, they ensure all requests and inquiries are managed promptly and effectively, fostering strong client relationships.

Account Management Support: They assist account managers with crucial tasks such as renewal management, and processing endorsements. This often requires coordination with various departments to address all client account facets satisfactorily.

Data Entry and Record Keeping: A significant duty includes maintaining precise records of client information, communications, and transactions within company systems to guarantee seamless account operations.

Communication: They facilitate communication between clients and internal teams, swiftly addressing client needs and resolving any issues that arise.

Administrative Tasks: Managing documentation, and other administrative duties are essential for supporting the account management team efficiently.

Problem Solving: Proactively identifying potential client account issues, resolving them independently, or escalating as necessary forms a critical part of their role.

Requirements:

Strong PC skills including Microsoft Office, Outlook, Excel, and PowerPoint, required.

High attention to detail and organization skills.

Excellent communication skills.

Ability to multi-task in a fast-paced environment.

Strong problem-solving skills.

Ability to interact with diverse personalities.

Strong verbal and written communication skills.

Willing to obtain the necessary P&C insurance license(s).

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. 

Benefits and Perks:

Competitive compensation

Flexible vacation policy, paid holidays, and paid sick time

Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

Company-paid Short-Term and Long-Term Disability Insurance

Company-paid Group Life insurance

Company-paid Employee Assistance Program (EAP) and Calm App subscription

Employee-paid Pet Insurance and optional supplemental insurance coverage

Vested 401(k) with company match and financial wellness programs

Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

Paid maternity leave, paid paternity leave, and fertility benefits

Career growth and learning opportunities

…and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.