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Instrument Installation Specialist (Laboratory Diagnostic systems) (Laboratory Diagnostic systems, [Atellica, CI1900, & Automation])
Job Location: Western U.S. Near a major airport. Remote
Position Overview:
The Instrument Installation Specialist is a critical member of our national installation team; this is a field-based, customer-facing role that primarily installs Siemens Diagnostic equipment at our customer sites. Our Specialist represent the "Face of Siemens" to the customer. The Instrument Installation Specialist reports to the Customer Service Manager (CSM). Candidate should live near a major airport. Additional travel may be required outside of assigned territory. Company vehicle is provided, also for private use.Service Area – Remote (up to 90% travel)Shift Requirements after onboarding/training for this role:  M-F, 8:00 AM – 5:00 PM

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Instrument Installation Specialist, you will be responsible for:

Installs Atellica, CI1900, Aptio, Flex Lab X, HT, and automation reconfigurations at install site, by performing Start-up and calibration of systems within a planned project timeline. Supports break/fixes during the entire project cycle, communicates, escalates technical issues and delays to keep installation projects on schedule; assures quality; schedule, budget and customer satisfaction during project implementation phases.Evaluates site layout and installation quality of our mechanical install vendors, start-up in accordance with factory instructions and specifications; troubleshoot technical problems and repair out of box failures errors; orders missing or damaged parts; provide feedback to vendors, factory, project management and planning.Uses the tools provided to document the predefined installation tasks.Provide expert level mentoring support to field service organization.Required Knowledge/Skills, Education, and ExperienceTechnical training or degree, associates or higher; minimum of 2-3 years of experience with   Atellica/CI1900 system, Automation, installation, or serviceBasic Understanding of facilities and electrical requirementsAbility to travel overnight 90% of the timeMay require weekend work.End of the Quarter work requires “All-Hands-On-Deck” attitude to achieve business goals.Expert level troubleshooting skills and capable of evaluating room layout and site planning.Must be able to effectively set up and connect hospital networks to Siemens remote diagnostics.Must be organized, self-sufficient and capable of working with little or no supervision.Individual must possess a valid Driver's license in good standingProficiency in Microsoft Office.Excellent verbal and written communication skills

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers

You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.Must be able to effectively set up and connect hospital networks to Siemens remote diagnostics. You have strong customer service and communication skills.

Required skills to have for the success of this role

Performs complex equipment installation, investigative tests, and repairs.Performs ATP, Calibrations, and Precision on Diagnostic productsMaintains tools & parts inventory, schedules maintenance on tools, test equipment, etc., and completes documents required of all installations.Performs complex service or systems calls and interfaces with customer personnel to provide quality service and feedback on problem evaluation and resolution.Performs assessment of complex product/equipment performance based on field support data and recommends modifications or improvements.Successfully demonstrates thorough/ advanced knowledge of a technical or specialty area.2-3 Years of successful experience in area of responsibility and successful demonstration of Key

Responsibilities and Knowledge as presented above.

A relevant degree which may substitute for a portion of required working experience

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The annual base pay for this position is:

Min $83,800 - Max $125,600

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

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Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

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