Position Title:Instructional Technologist II Job Group:Professional & Scientific Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience Preferred Qualifications:Degree concentration in Computer Information Systems, Management Information Systems or Computer Science Experience teaching and supporting instructional technology in higher education and/or K-12 Experience with Canvas or another learning management system Experience providing technical support through or within an educational setting Experience training or leading workshops Job Description: Summary Iowa State University’s Center for Excellence in Learning and Teaching (CELT) is seeking to fill the position of Instructional Technologist II. As a part of the CELT Learning Technology Support team, this position will collaborate on testing, installing, implementing, and maintaining centrally supported learning technologies. Detail-oriented and technology savvy, an individual in this position will: + Closely collaborate with ITS to install and manage vetted learning technologies for seamless integration with the Canvas learning management system. + Monitor Learning Tools Interoperability (LTI) specifications and changes impacting the performance of centrally supported learning technologies. + Manage the technical specifications of a student course satisfaction survey platform. + Test and monitor the deployment of new technical features in Canvas and other centrally supported technologies. + Provide ticket and phone support in response to instructor inquiries. + Solve tickets escalated from Tier 1 (Helpdesk). + Serve as a liaison between ITS and vendors to successfully troubleshoot complex technical issues + Communicate necessary fixes, updates, features, and services to the CELT leadership. + Document internal processes, policies, and procedures. + Create custom documentation for internal audiences (sub-account administrators, etc.). + Facilitate communication with vendors of instructional technologies. + Create internal and external knowledge databases for supported technologies. + Analyze and interpret data to improve the use and management of centrally-supported technologies. + Participate in CELT internal and external committees A successful candidate will possess: great attention to detail: excellent computer skills; experience with Microsoft and/or Apple OS and applications, Canvas Learning Management System, and learning technologies management; excellent oral and written communication, organizational, and time management skills; an ability to provide meaningful insights and assist in making complex decisions; strong analytical skills with excellent problem-solving skills; a positive attitude and strong customer service skills; an ability to work under deadlines and move projects forward. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Appointment Type:Regular Number of Months Employed Per Year:12 Month Work Period Time Type:Full time Pay Grade:PS807 Application Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover Letter Applications will be accepted until the position is filled. Please Note: To receive full consideration, applications should be received by October 12, 2025. If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program Original Posting Date: October 1, 2025 Posting Close Date: Job Requisition Number:R17869 By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities. Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu. If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942. General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.