Your opportunity

At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Learning Solutions is Schwab’s Learning Center of Excellence. We consult, create, and deliver innovative, high quality learning experiences that empower Schwabbies to best serve our clients. As the firm’s learning partner of choice, we collaborate across the enterprise to strengthen a culture of learning and deliver solutions that meaningfully improve performance, elevate client service, and advance our “Through Clients’ Eyes” strategy.

As an Instructional Designer, you will be a proactive partner who analyzes, designs, and develops engaging and measurable learning experiences that align to organizational goals. If you have a passion for design, a love of learning, and a desire to make an impact, this role could be the one for you!

Key Responsibilities:

Design and develop learning experiences using the ADDIE model, grounded in adult learning principles and aligned to business outcomesConduct needs analyses to define learning goals, delivery methods, project scope, and success measuresBuild training plans that address the who, what, when, where, why, and how, with a focus on achieving business results through learningCreate content outlines, storyboards, prototypes, and other design artifacts to support developmentDevelop effective learning materials for multiple modalities, such as eLearning, video, virtual and in‑person instructionWrite clear, compelling training content that simplifies complex topics while following Schwab’s writing standardsDefine requirements, scope, timelines, and work plans to meet milestones and delivery deadlinesManage the review and feedback process to ensure quality and alignmentApply team standards, Web Content Accessibility Guidelines (WCAG), and established processes and policiesBuild and maintain strong partnerships with stakeholders, colleagues, and subject matter expertsFacilitate productive project meetings by setting goals, communicating clearly, and listening activelyCommunicate risks, needs, and recommendations when scope shifts or challenges ariseUse visual and instructional design principles to create graphics and visuals that enhance learningContribute to team strategy and the continued evolution of Learning Solutions as a learning organizationWhat you have

To ensure we fulfill our promise of “challenging the status quo”, this role has specific qualifications candidates should have for success:

Required Qualifications:

4 to 6 years of experience creating self‑paced, blended, and instructor‑led learning solutionsFormal education in instructional design, adult learning, learning theory, or related fieldProficiency in graphic design, video, audio, and multimedia content creation

Preferred Qualifications:

Strong time management and project management skills, with the ability to balance multiple projectsExperience managing medium‑sized or complex learning projectsAbility to collaborate effectively with a wide variety of partners and project teamsProven success learning quickly and applying new technologies, including the DCMS and Adobe Creative SuiteDemonstrated ability to problem solve, adapt to change, and influence in a client‑centric environmentStrong writing and editorial skills with a focus on clarity and ease of understandingExceptional attention to detail, organization, and follow‑throughSelf‑leadership and accountability

What you can expect:

A team committed to designing, developing, and delivering meaningful learning experiencesClear expectations around the why, what, and when of your projectsA collaborative, supportive team culture built on shared success and One Schwab valuesOpportunities to stretch, grow, and lead with an owner’s mentality across a wide range of projectsThoughtful focus on your professional development and career growthDedicated time for team connection, learning, and celebrationThe opportunity to do work that creates measurable impact for Schwabbies, clients, and the business
What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance Apply Save job