HIRING! Inside Support Sales/Customer Service specialist!

This role supports an established global customer base, focusing on after-sales service and inside sales. You’ll handle parts inquiries, delivery updates, and service requests while identifying upsell opportunities. This is a customer-facing, ERP-driven role in an industrial environment, blending service, sales, and order management.

Key Responsibilities

Respond to customer inquiries (email/phone) on parts, orders, and service needsQuote, process, and manage parts orders with accuracy in ERP (Syteline preferred)Proactively upsell parts and services to drive revenueCoordinate with logistics, manufacturing, and internal teams to ensure on-time deliveryResolve customer issues and provide tailored solutionsMaintain accurate order, invoice, and account recordsFollow up on quotes and identify new sales opportunitiesShare customer feedback and support process improvements

Qualifications

Experience in account management, inside sales, or customer service (industrial/parts preferred)Strong communication, problem-solving, and relationship-building skillsERP experience Ability to manage multiple accounts and time-sensitive requests

Additional Details

Industrial/manufacturing environment experience preferredBasic mechanical aptitude helpfulCompensation includes base + uncapped commission

Work Environment

On-site, industrial office settingHighly collaborative with customer service, logistics, and operations teams

Job Type & Location

This is a Contract to Hire position based out of WILSONVILLE, OR.

Pay and Benefits

The pay range for this position is $24.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n
• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in WILSONVILLE,OR.

Application Deadline

This position is anticipated to close on May 21, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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