Inside Sales Support Customer Service Responsible

Required skills and qualifications;

University Degree Minimum 2 years of relevant job experience is an asset. Analytic, result oriented, adaptable, able to meet deadlines Ability to interact with technical and commercial contacts. Fluent level in English Fluent in SAP and MS Office applications

 

Areas of responsibility;

Manage all contract aspects of client disputes Coordinate with others functions to offer continuous improvement and develop innovation Inform clients on stocks or supply chain issues Key dependencies for maximizing collaboration and subsidiarity Can replace Customer Service when necessary Show proactivity and collaboration to enhance customer sales Ensure the front office relationship with customers Manage specific customer contract agreement follow-up Organize and participate in contract review Apply commercial policy and pricing recommendations build by the Offer Manager Follow and respect business rules Proactively call customer services on each subject covering his/her perimeter Prepare and manage sales quotation Act as an expert in the management of quotation tools and processes  Mobilize strong negotiation capabilities to build quotes that reconcile customer interests with Nexans interests Work together with the Prescriber / Business Developer to build the right quotation

Context;

The Inside Sales Support Customer Service Responsible agent directly manages the front office relationship with customers