Job details Are you passionate about assisting customers and providing solutions? Are you interested in making a positive impact on a company while contributing to the success of an organization? Do you enjoy sales? If so, apply today for this position!

Responsibilities:
- Responsible for handling inbound booking inquiries, ensuring customer satisfaction, and providing quality assurance during the entire sales cycle. ... - Respond to all inbound inquiries by phone and email in accordance with the company standards.
- Execute a sales outreach strategy by calling/emailing leads with information about the activities and pricing available to customers.
- Utilize and update the CRM tools in order to maintain all documentation.
- Communicate effectively with sales, marketing, and sites to arrange special bookings.
- Provide excellent customer service to all customers and resolve any issues in a timely manner.
- Record and track data related to group bookings, guest inquires, and issue resolution.
- Support sites as a point of contact for guest issues during site operational hours.
- Monitor and respond to guest posts on social media and review sites (TripAdvisor, Yelp, Google).
- Be a brand ambassador for the company and perform all job duties in accordance with the mission and values of the organization.
- Drive sales leads through proactive efforts including emails, calls, and on-site visits of prospective customers.
- Identify, develop, and maintain relationships with group sales customers to gain repeat business and gain access to other channels within their network.
- Attend networking events, conferences and trade shows to acquire leads, build relationships, and create sales opportunities for the organization.

Working hours: 9:00 AM - 5:00 PM

Skills:
- Bachelor's degree in a technical or business discipline is desired.
- Prior experience in lead generation tactics.
- Intermediate skill level with Microsoft Suite products.
- Prior experience with the Internal Booking Process.
- Prior experience with payment processing systems.
- Prior experience using a CRM tool.

Education:
High School

Experience:
1-4 years

Qualifications:
- High School Diploma is required
- Must have Basic Computer Skills (Excel, Word, etc.)
- Must have at least six months of prior experience in a customer service or sales-oriented role.
- Ability to go to networking events in the community.
- This position requires you to work on the weekends as needed.


Apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Show lessShow more Are you passionate about assisting customers and providing solutions? Are you interested in making a positive impact on a company while contributing to the success of an organization? Do you enjoy sales? If so, apply today for this position!

Responsibilities:
- Responsible for handling inbound booking inquiries, ensuring customer satisfaction, and providing quality assurance during the entire sales cycle.
- Respond to all inbound inquiries by phone and email in accordance with the company standards.
- Execute a sales outreach strategy by calling/emailing leads with information about the activities and pricing available to customers.
- Utilize and update the CRM tools in order to maintain all documentation.
- Communicate effectively with sales, marketing, and sites to arrange special bookings.
- Provide excellent customer service to all customers and resolve any issues in a timely manner.
- Record and track data related to group bookings, guest inquires, and issue resolution.
- Support sites as a point of contact for guest issues during site operational hours.
- Monitor and respond to guest posts on social media and review sites (TripAdvisor, Yelp, Google). ... - Be a brand ambassador for the company and perform all job duties in accordance with the mission and values of the organization.
- Drive sales leads through proactive efforts including emails, calls, and on-site visits of prospective customers.
- Identify, develop, and maintain relationships with group sales customers to gain repeat business and gain access to other channels within their network.
- Attend networking events, conferences and trade shows to acquire leads, build relationships, and create sales opportunities for the organization.

Working hours: 9:00 AM - 5:00 PM

Skills:
- Bachelor's degree in a technical or business discipline is desired.
- Prior experience in lead generation tactics.
- Intermediate skill level with Microsoft Suite products.
- Prior experience with the Internal Booking Process.
- Prior experience with payment processing systems.
- Prior experience using a CRM tool.

Education:
High School

Experience:
1-4 years

Qualifications:
- High School Diploma is required
- Must have Basic Computer Skills (Excel, Word, etc.)
- Must have at least six months of prior experience in a customer service or sales-oriented role.
- Ability to go to networking events in the community.
- This position requires you to work on the weekends as needed.


Apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Show lessShow morekey responsibilities

- Responsible for handling inbound booking inquiries, ensuring customer satisfaction, and providing quality assurance during the entire sales cycle.- Respond to all inbound inquiries by phone and email in accordance with the company standards. - Execute a sales outreach strategy by calling/emailing leads with information about the activities and pricing available to customers. - Utilize and update the CRM tools in order to maintain all documentation. - Communicate effectively with sales, marketing, and sites to arrange special bookings.- Provide excellent customer service to all customers and resolve any issues in a timely manner. - Record and track data related to group bookings, guest inquires, and issue resolution.- Support sites as a point of contact for guest issues during site operational hours.- Monitor and respond to guest posts on social media and review sites (TripAdvisor, Yelp, Google).- Be a brand ambassador for the company and perform all job duties in accordance with the mission and values of the organization.- Drive sales leads through proactive efforts including emails, calls, and on-site visits of prospective customers. - Identify, develop, and maintain relationships with group sales customers to gain repeat business and gain access to other channels within their network. - Attend networking events, conferences and trade shows to acquire leads, build relationships, and create sales opportunities for the organization.

experience

1-4 years

skills

- Bachelor's degree in a technical or business discipline is desired.- Prior experience in lead generation tactics.- Intermediate skill level with Microsoft Suite products.- Prior experience with the Internal Booking Process.- Prior experience with payment processing systems.- Prior experience using a CRM tool.

qualifications

- High School Diploma is required- Must have Basic Computer Skills (Excel, Word, etc.)- Must have at least six months of prior experience in a customer service or sales-oriented role.- Ability to go to networking events in the community.- This position requires you to work on the weekends as needed.

education

High School

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