We’re looking for a Inside Sales Representative for a corporate office position in the high-end kitchen and home appliances industry. This is a fully onsite, office-based role in Concord, ON and cannot be done remotely.

Our client is a fast-growing distributor of premium, luxury kitchen tools and home appliances. Known for exceptional quality, refined product lines, and excellent customer experience, the company is expanding and seeking a results-driven Inside Sales Representative who thrives in a polished corporate environment. If you enjoy consultative selling, take pride in representing high-end products, and are motivated by delivering an elevated customer experience, this is an opportunity to grow with a company that values product expertise, initiative, and performance.

Inside Sales Representative responsibilities:

Engage with customers via online chat, phone, and email to drive sales and provide personalized support. Recommend high-end kitchen tools and home appliances based on customer needs and product specifications. Maintain accurate records of customer interactions, orders, and product inquiries. Monitor inventory levels and provide updates to ensure product availability. Stay current on new product features, trends, and competitive offerings to support consultative selling. Identify opportunities to enhance the customer experience and support process improvements. Support daily office operations and assist with administrative tasks as required. The successful candidate has:  Comfortable handling inbound and outbound phone calls 1-3 years of experience in both customer service and sales  Strong communication skills and the ability to manage customer inquiries professionally Interest in learning about coffee and espresso equipment Reliable, organised, and looking for long-term growth within the company Compensation and benefits: $22-25/hour depending on experience End of year bonus potential On-site parking provided Internal advancement opportunities

Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.
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