As the Inside Sales Representative at PPG delivers exceptional customer service and guides sales growth within an assigned account base and geographic territory. You will be the primary contact for customers and company partners, ensuring that customer needs are met according to department goals. Reporting directly to the Global Demand Manager we ask that you promote a safe and healthy work environment and have a high level of coordination across departments including Sales, Marketing, Manufacturing, Transportation, Accounting, and Credit.
Key Responsibilities
Support PPG and Aerospace I&I safety goals and culture within Business Solutions and the Huntsville plant.
Provide top-tier customer service by managing customer interactions responsively.
Ensure customer satisfaction and profitability while following company policies and credit practices.
Collaborate with customers to resolve past due accounts.
Identify and address issues causing non-payment, working with the Sales Team and Platform.
Ensure accuracy and integrity in order entry and invoicing.
Verify compliance with pricing, terms of sale, credit, transportation, and billing specifications.
Manage export transactions and ensure all required documentation is completed following regulations.
Use a sales CRM to manage the sales pipeline and record information on prospects.
Experience using a CRM software system.
Qualifications
High school diploma or equivalent; associate or bachelor's degree.
2+ years of experience in customer service, inside sales, or a related field.
Knowledge of export documentation and compliance.
Familiarity with credit and AR processes.
We ask that you are a U.S. citizenship or Lawful permanent residents due to federal export control regulations (ITAR)
#LI-Onsite
#Benefits - Medical, Dental, Vision, 401K
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
\n \n Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
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\n PPG: WE PROTECT AND BEAUTIFY THE WORLD™
\n \n Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
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\n The PPG Way
\n Every single day at PPG:
\n We partner with customers to create mutual value.
\n We are “One PPG” to the world.
\n We trust our people every day, in every way.
\n We make it happen.
\n We run it like we own it.
\n We do better today than yesterday – everyday.
\n \n PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
\n \n PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
\n \n Benefits will be discussed with you by your recruiter during the hiring process.