Responsibilities Include: • Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details) • Proactively build and maintain a strong working knowledge of assigned accounts • Proactively build and maintain a strong working knowledge of strategic OEM products and services • In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations • Working knowledge of Direct and Indirect sources of supply and associated quote and order processes • Proactively leverage product promotions and rebate incentives • Working knowledge of partner registration process • Ability to recognize an opportunity to upsell or attach services • Proactively provide detailed quote and order management reports to key stakeholders • Assist, mentor, and onboard new sales ops employees   Personal Attributes: • Ability to build and maintain strong relationships both inside and outside the organization • Excellent communication skills • Strong organizational skills • Capability to multi-task and respond to change • Perform duties with accuracy and with strong degree of urgency • Ability to prioritize and perform work in a timely manner • Team Player • A passion for learning and continued education