Description We are looking for a detail-oriented Inside Sales Representative to join our team in Newton, Massachusetts. This role is vital in supporting sales operations, managing customer relationships, and driving process efficiency. The ideal candidate will bring strong organizational skills, excellent communication abilities, and a proactive approach to their work. Responsibilities: • Create and maintain accurate quotations to support Sales and Distribution Managers. • Monitor and manage customer credit limits and rebate processing to ensure compliance. • Update and maintain customer accounts, including creating, editing, and removing profiles. • Track contract statuses and assist with related administrative tasks under the guidance of the Sales Controller. • Conduct outreach to inbound leads and potential customers, arrange introductory meetings, and assign leads to appropriate teams based on their experience. • Collaborate with internal teams to develop market insights and analyze commercial intelligence platforms. • Generate actionable insights to support sales strategies and decision-making. • Ensure regular updates and maintenance of essential reports and files. • Actively contribute to enhancing customer journey management through effective communication and service tools. • Host introductory meetings with prospective clients to establish relationships and identify needs. Requirements • Minimum of 1 year of experience in a detail-oriented role, preferably in customer service or sales. • Bachelor’s or Associate’s degree in a relevant field. • Familiarity with CRM platforms such as Salesforce is preferred. • Exceptional communication skills, both written and verbal, with strong grammatical accuracy. • Proven ability to manage customer accounts and deliver excellent customer support. • Proficiency in handling e-commerce sales and customer success processes. • Self-motivated and able to work independently while contributing to team goals. • Strong organizational skills and attention to detail. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .