Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. **Job Title** Inside Sales Leader Eastern Europe **Location** Poland, Warsaw **About Us** At Ingersoll Rand we are passionate about inspiring progress around the world. Our people and our family of brands work together to increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit www.ingersollrand.com . **Job Summary** The Inside Sales Leader is responsible for managing the direct and distribution inside sales team, ensuring they provide seamless support to external sales teams whilst maintaining compliance with all sales processes and standards. **Responsibilities** + Lead and manage the inside sales team + Drive adherence to sales excellence + Coordinate regional marketing promotions. + Oversee customer database maintenance and manage AR disputes. + Conduct weekly pipeline reviews. + Provide comprehensive sales support to Account Managers and customers. + Implement procedures for managing IoT leads. + Manage NPS and follow up with detractors. + Oversee forecasting for sales channels. + Ensure smooth internal support for order placement. + Analyze machine sales and report to commercial leaders. + Ensure sales team training on essential tools. + Organise and coordinate sales-related events and training sessions. **Travel & Work Arrangements/Requirements** + Possibility of occasional travel **Key Competencies/Qualifications** + Fluent English is a must, excellent communication skills + Secondary/University education + 2+ years of experience in a sales & service environment, or proven customer service is a plus + Previous experience with team management is an advantage **What we Offer** Competitive Salary Annual Bonus Private Medical Care Cafeteria / Holiday subsidy Flexible Working Hours (hybrid) Stable working environment, focusing on long-term cooperation Technical, Professional, and Skills Training International working environment Ownership Works equity program: we believe in the power of employee ownership. All full time permanent employees are eligible to a one-time stock award after successfully completing one year of employment. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.