WIENER NEUDORF, AUT
1 day ago
Inside Sales Engineer
Are you a professional searching for a new challenge? As an Inside Sales Engineer you will be the office-based contact for customers and their queries. If you are ready to expand your professional experience, we invite you to become a valued member of our team. **In This Role, Your Responsibilities Will Be:** + Maintains close relationship with Outside Sales Engineers, Product and Project Managers as well as the manufacturing sites on customer requests to provide best service to the customers in terms of technical solution, quality and on-time delivery. + Validates customer requests in technical and commercial aspects. + Prepares customer quotations within the agreed Delegation of Authority and on time considering discounts, prices and volume structures. + Handles and supports on order follow-up to assure on time delivery to the customers. + Updates the Emerson customer relationship management (CRM) tool on a regular basis with regards to submitted customer quotations and received orders. + Ensures that purchase orders are commercially complete, validated and accurate before processing the order entry in accordance with relevant procedures. + Processes complex quotations and orders with buyouts and/or multidivisional product mix. + Acts as an advisor to the customer on technical solutions and benefits as well as aftersales service queries. + Maintains and continuously develops high level of products and technologies knowledge to assure best service and support to the customers, participates in trainings where required. + Practices and promotes the “Think Customer” culture in all aspects of the role. + Actively participates and contributes to continuous improvements of inside sales processes to improve throughput and customer satisfaction. + Ensures that all transactions are properly screened and recorded in accordance with the company’s Trade Compliance procedures and escalates any concerns or questions to the local Gatekeeper. + Attends customer meetings and on-site visits where required. + Ensures activities are carried out in line with agreed departmental KPI’s. **Who You Are:** Display a can-do attitude in both productive and challenging times. Effectively partner with others to get work done and communicate in various settings: one-on-one, small and large groups, and communicate diversely with different position levels. To acquire data from multiple sources when solving problems. Break down objectives into appropriate initiatives and actions. Act with a clear sense of ownership. **For This Role, You Will Need:** + Engineering Degree or similar and min. of 3 years industry experience, ideally in a similar role in the flow control industry (e.g. control valves or measurement solution in the Chemical, Power or Process industry). + Basic Project Management experience. + Strong communication skills. + Be a team player willing to work with other people. + Fluent language skills in English and German. + Good knowledge in Microsoft Office 365. **Preferred Qualifications That Set You Apart:** + Commercial negotiation and product sourcing background desired. **Our Culture & Commitment to You:** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe in diverse teams, working together are key to driving growth and delivering business results. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.** **Requisition ID** : 26000983 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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