Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Inside Sale Representative responsibilities include, but are not limited to, the following:

Inside Sales Representative is a key contributor to the sales cycle supporting overall Lead generation and management process. They will be responsible for identification and qualification of potential customers through various channels while building a relationship to understand and meet clients’ needs. This role requires an understanding of inside sales in a life science or Contract research organization. Understanding of development of new contacts and leads through various approaches is key. Working with business development and account managers to drive to sales targets is a key objective for the role.

Qualify leads from digital marketing campaigns, conferences, references, tradeshows, etc.Follow up on existing cold and warm leads to re-engage them in the sales processParticipate in lead generation strategies, such as cold calling/emailing, to identify business prospects and create/maintain a list of potential customersResearch potential leads from business directories, web searches, or digital resourcesDevelop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations.Further develop accounts by checking customer’s buying history, suggesting related and new items (cross sell), and explaining technical featuresPerform gap analysis in stagnant or inactive accountsProactively follow up with customers to get their feedback, guarantee their satisfaction and develop ideas for pitch modification to more successfully advertise productsMaintain a log of which customers have been contacted, the outcome of each interaction and issues that need to be flagged for follow upTrack weekly, monthly, and quarterly performance and sales metricsBuild pipelines with channel partners and team members to close salesCollaborate with professionals from other departments to identify improvements to product offerings, sales education, marketing strategies and other business-related topicsProvide customer related feedback to the Business Development Managers, Product Managers and Marketing TeamsAssess competitors by analyzing and summarizing competitor information and trendsMaintain comprehensive and accurate records in the CRM; assist with CRM clean-upInput leads, contacts, accounts and opportunities into the company CRM and maintain the accuracy of these records to timeframes as directed by sales managementParticipate in trade shows, vendor shows, and related activities as deemed necessaryPerform other duties and lead special projects as required and assigned

Qualifications

Minimum Educational Qualifications:

Advanced degree in Biology, Chemistry, drug discovery or related discipline, BS or M.S, preferred

Minimum Qualifications:

Minimum 2 years’ experience working in drug discoveryB2B Sales experience, preferably in a CRO or life sciences companyDemonstrated experience in interfacing with clients in a life science-based company preferred. Previous inside sales experience or related sales experience preferred.Laboratory experience in drug discovery research or sales preferredPrevious experience in a client-facing role such as inside sales, market development, or client services.Ability to work from a home office (high-speed internet, secure workspace)Authorization to work in the United States indefinitely without restriction or sponsorship

The Ideal Candidate Possesses the Following:

Ability to multi-task and prioritize workload to drive and achieve desired objectives.Ability to understand and translate customers’ needs into the proper solutionValid driver’s licenseExcellent computer skills including experience with Microsoft Office, social media platforms, and other web-based applications; Knowledge of and the ability to master CRM programsExcellent communication (oral and written) and attention to detail; possesses the ability to (cold) call, connect and interact with potential customersTenacity to handle rejection and continue with a positive attitude when reaching next potential clientAbility to work well in a team environment but also capable of working independently; Self-motivated and self-directed; Able to multitask, prioritize, and manage time efficientlyIn-depth understanding of the drug discovery industry and processKnowledge of sales process from initiation to closePossesses an energetic, outgoing, and friendly demeanorEager to expand company with new sales, clients, and territories; Customer-centricAuthorization to work in the United States indefinitely without restriction or sponsorship.

Additional Information

Position is full-time working remote Monday - Friday 8:00am - 5:00pm, with overtime as needed.  Candidates currently living within a commutable distance of St Charles, MO or Madison, WI are encouraged to apply.

Excellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidays

Eurofins USA Discovery Services is a Disabled and Veteran Equal Employment Opportunity employer.