We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.  We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Inside Account Manager and help us do what we do best: propelling business forward.   As an Account Manager, you’ll convert self-serve users and inbound leads into paid customers while supporting the product-led growth motion. You're the human touchpoint that accelerates the natural user journey from trial to purchase, focusing on expansion and removing friction rather than traditional "hunting." This is for our AI Product Primary Responsibilities: Lead Qualification & Routing: Respond to inbound demo requests and "talk to sales" form fills within 5 minutesScore and prioritize leads based on product usage data, company size, and buying signalsConduct discovery calls to understand use cases and identify expansion opportunitiesRoute enterprise-level opportunities to Account Executives appropriatelyProduct-Led Sales Motion: Monitor user activation metrics and reach out to high-intent trial usersConduct product demos that build on what prospects have already discoveredHelp users understand advanced features and use cases they haven't exploredRemove technical or process barriers preventing conversion to paid plansCustomer Expansion: Identify upgrade opportunities for existing customers showing usage growthFacilitate plan changes, seat additions, and feature upgradesCollaborate with Customer Success to prevent churn during expansion conversationsUpsell complementary products or higher-tier plans based on usage patternsRevenue Generation: Own monthly/quarterly revenue targets for inbound and expansion pipelineManage sales cycle from initial contact through contract signatureNegotiate pricing within established parameters and discount approval processesMaintain accurate forecasting in CRM with stage progression and close probability Market Intelligence: Gather competitive intelligence from prospect conversationsProvide feedback to Product team on common user pain points and feature requestsShare insights on pricing objections and market positioning with MarketingDocument common use cases and success stories for future sales enablementRequired Skills: Strong product knowledge and ability to give compelling demosData interpretation skills to understand user behavior and usage patternsConsultative selling approach rather than aggressive closing tacticsCRM proficiency (Salesforce, HubSpot) and sales engagement toolsUnderstanding of SaaS metrics, pricing models, and buying processesExcellent written/verbal communication for both technical and business audiencesMust be willing to work in U.S. time zone [6 30 PM to 3 30 AM IST]Success Metrics: Monthly Recurring Revenue (MRR) added from new customers and expansionsLead response time and conversion rates from trial to paidAverage deal size and sales cycle lengthPipeline coverage ratio and forecast accuracyProduct adoption rates for customers you've convertedIf this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy:    If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy:     Compensation    Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health   30 days of earned leaveAn extra day off for your birthdayVarious other leaves like marriage leave, casual leave, maternity leave, and paternity leavePremium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverageProfessional development reimbursement  Interest subsidy on loans - either vehicle or personal loans.

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!