The Opportunity:

Avantor is looking for a proactive and self-driven Innovation Support Specialist to join our team supporting customer sites across the UK. In this dynamic role, you’ll support leading the deployment of digital tools and IoT technologies, support innovation trials, train onsite teams, and collaborate with stakeholders to build and present business cases for new solutions. You’ll be instrumental in driving operational readiness and digital transformation across our Life Sciences customer base.

This is a full-time, field-based position with up to 80% travel to customer locations. Alongside an attractive salary, we offer multiple benefits such as a pension scheme, private medical and dental care, and an additional day off for your birthday.

You'll be travelling to major customer sites in Cambridge, Macclesfield, and others, with occasional overnight stays. The successful candidate must be based in the UK. In the future, this role may expand to include travel across Europe.

Working hours: Monday to Friday, core hours

The Team

You’ll be part of a small, agile Innovation Team consisting of an Innovation Project Manager and an Innovation Support Specialist (you!). Together, you’ll work closely with internal stakeholders, site managers, and the Smart Lab Manager Product Manager to deliver impactful, tech-enabled solutions that enhance lab operations and customer experience. You’ll belong to our Lab and Production Services department, which supports major pharmaceutical companies and laboratories worldwide in Research and Development within the Life Sciences industry.

What we’re looking for

Education: GCSE or equivalent secondary school qualification (A-levels, vocational certifications, or a degree in a relevant field such as Life Sciences, Engineering, or IT are desirable)Experience:Proven experience in project coordination or management, ideally within a scientific, technical, or innovation-focused environmentStrong background in digital tools, IoT technologies, and data-driven solutions, with the ability to support and troubleshoot new systemsExcellent communication and stakeholder engagement skills, with confidence presenting to and collaborating across all organisational levelsDemonstrated ability to lead innovation trials, build and present business cases, and support budget applicationsSolid understanding of change management and experience supporting operational transitions and technology rolloutsProficient in Microsoft Office Suite and other digital platforms

How you’ll thrive and create an impact

Support leading the deployment, calibration, and troubleshooting of IoT devices and digital tools across customer sitesSupport and coordinate innovation trials, including planning, execution, reporting, and training of onsite associatesAct as a key liaison between customer sites, internal stakeholders, and the Smart Lab Manager Product ManagerBuild and present business cases for new technologies and support budget applications for innovation initiativesMaintain performance logs, monitor device stability, and contribute to the development of new digital functionalitiesShare insights, propose new ideas, and support continuous improvement and change management across lab operations

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Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 

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3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.