Job Description: -
1. Install and configure computer hardware, software, networks and applications
2. Continuously monitor and maintain systems and networks
3. Respond to technical support calls/emails/messages from staff members or clients and communicate how to resolve issues through on-site support or remote support
4. Coordination with multiple OEM’s for system Software/hardware call logs and updates
5. Diagnose and troubleshoot system and network problems, software faults or hardware complications
6. Keep a record of issues, along with solutions and prepare documentation to refer them in future instances.
7. Setting up user accounts and profiles on Active Directory
8. Laptop Configuration for new users
9. Installing Microsoft Windows patches on the user laptop whenever required
10. Ensure all user systems are working fine
11. Managing IT Asset Inventory physically and on Asset management tool
12. Managing system local data backup on Druva software
13. Provide remote support to users through Splashtop, TeamViewer etc.
14. To work from the client office in Bangalore
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.