**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** Monitor and maintain the health, performance, and uptime of systems and applications Build and improve CI/CD pipelines, infrastructure automation, and self-healing systems Perform root cause analysis and implement fixes to eliminate recurring issues Establish and manage SLIs/SLOs/SLAs for key services Respond to incidents and lead postmortems (blameless) Collaborate with DevOps, developers, and infrastructure teams to optimize system design Document runbooks, support guides, and architectural workflows Support disaster recovery (DR) planning, testing, and failover **Required technical and professional expertise** Monitoring & Observability Splunk or Grafana Cloud Platforms AWS Infrastructure as Code Terraform Automation & Scripting Bash or Python or Shell scripting CI/CD Jenkins, GitLab CI/CD Version Control Git, GitLab Containerization Kubernetes, Docker Incident Management ServiceNow or Compass Configuration Management Control-M, Crontab **Preferred technical and professional experience** Monitoring & Observability AppDynamics, Prometheus, New Relic Cloud Platforms GCP, Azure Infrastructure as Code Ansible, Helm Automation & Scripting PowerShell CI/CD Azure DevOps Version Control GitHub Incident Management xMatters Configuration Mgmt Systemd, custom job schedulers Security & Audit AWS IAM, audit logging, vulnerability scanners IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.