Infrastructure Product Manager Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5049443) Apply  Infrastructure Product Manager Salary $61,812.00 - $98,904.00 Annually Location Denver, CO Job Type Full Time Job Number ILA 05850 8/19/2025 Department Colorado Department of Human Services Division BHA - Opening Date 08/19/2025 Closing Date 9/2/2025 11:59 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 710 S. Ash Street, Unit C140, Denver, CO 80246 - Hybrid working arrangements FLSA Status Exempt; position is not eligible for overtime compensation. Department Contact Information Stacy.chinea@state.co.us How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information This position is open to current Colorado residents only. Opt in below to receive text message updates on CDHS recruiting events! CDHSCareers Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! Description of Job Hybrid 1 - 4 days in office per week as needed. This is subject to change due to the BHA’s needs. 8-5 Monday through Friday Please note: These working arrangements are subject to change. The BHA’s vision for Colorado is to create a world where behavioral health services are accessible, meaningful, and trusted. Access to a continuum of behavioral health services is needed in Colorado, regardless of the severity of need, ability to pay, age, race, functional ability, linguistics, geographic location, gender identity, and sexual orientation. One of the major drivers for the creation of the BHA was the fragmentation of data collection systems, processes, and sources of truth across the state’s behavioral health landscape. The BHA has a multi-year strategy for rapidly growing and evolving a modern behavioral health technology ecosystem in Colorado that provides people-first behavioral health services. The plan includes building personnel expertise, building infrastructure, and partnering with other state agencies to advance the BHA’s ability to obtain the “right data,” combine and analyze data across payers and across agencies, and improve the state's ability to make data-driven decisions for behavioral health. This Infrastructure Product Manager (IPM) is dedicated to the data strategy and interoperability domain. They work in a cross-functional team with subject matter experts as well as experts in user research, technical architecture, software engineering, and procurement. This product role supports the growth of the foundational architecture layer supporting the BHA product portfolio. This product role supports the implementation of BHA’s product strategy and roadmap, including working to manage product requests, implement data-driven changes, and routinely audit the technology for required enhancements. This role works with the vendor and State development teams to manage and prioritize these changes. This role works with the Data Science, Analytics, and Evaluation Unit to meet the needs of the data requirements facilitated by the technology. The IPM supports the lifecycle of technology development, management, and communication. Duties: Lead day-to-day product management activities This includes the development and execution of product strategies, including the identification and management of enhancements needed for the data warehouse products and/or technology systems for which the IPM is responsible. Management of these enhancements includes the creation of tickets, the prioritization of how work is accomplished based on data, stakeholder requirements, and user research, as well as the communication with internal and external stakeholders regarding timelines and impacts on the roadmap. The IPM establishes Agile practices with the development partners, designers, and data and evaluation partners to consistently track and unblock the delivery Communicate and collaborate with partners throughout the state to ensure we are enabling long-term success, managing state requirements, and setting expectations The IPM familiarizes themselves with the legislative requirements and deadlines associated with the product set that they are managing. In order to establish consensus and visibility across the agency and partner agencies, the IPM communicates the roadmap and timelines and facilitates subject matter expertise engagement across these teams. The IPM is able to communicate effectively, in multiple formats, to both technical and non-technical audiences. Document the product development processes, manage technical documentation and track on OIT processes, including setting, measuring and communicating KPIs The IPM is responsible for documenting changes to the technology or associated processes and keeping it current. Additionally, the IPM tracks on any OIT security or technology to ensure needs are met to move into deployment. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Experience Only: Six (6) years of relevant experience in an occupation related to the work assigned: Technology/IT, Product Management, Data Management/Analytics, Behavioral Health Data Systems, and/or the Government/Public Sector. OR Education and Experience: A combination of related education in Information Technology and/or relevant experience in an occupation related to the work assigned: Technology/IT, Product Management, Data Management/Analytics, Behavioral Health Data Systems, and/or Government/Public Sector. Preferred Qualifications + Experience in Product Management: Demonstrated experience leading day-to-day product management activities, including developing and executing product strategies, managing enhancements (ticket creation, prioritization, communication), and establishing Agile practices. + Data Warehouse and Technology Systems Expertise: Strong understanding and experience with data warehouse products and other relevant technology systems. + Behavioral Health Data Systems Knowledge: Familiarity with core behavioral health data systems or similar data environments within healthcare or social services. + Stakeholder Communication and Collaboration: Proven ability to communicate and collaborate effectively with diverse stakeholders (internal and external, technical and non-technical audiences, vendors, executive leadership, state agencies) to build consensus, manage expectations, and ensure long-term success. + Legislative and Regulatory Acumen: Understanding of legislative requirements and deadlines, especially those relevant to state government or public sector data systems. + Agile and User-Centered Methodologies: Experience with and ability to advocate for Agile and user-centered methodologies in product development. + Technical Documentation and KPI Management: Experience in documenting product development processes, managing technical documentation, and setting, measuring, and communicating Key Performance Indicators (KPIs). + Problem-Solving and Risk Management: Demonstrated ability to identify and resolve complex problems, analyze risks, and escalate issues appropriately to unblock delivery of technology improvements. + Data Integrity and System Interoperability: Experience ensuring data system integrity, architecting data mapping interoperability conversions and crosswalks, and quickly resolving system or data problems. + Coding and Version Control: Familiarity with establishing and maintaining version control for scripting and code bases (e.g., Python, SQL). + Team Collaboration and Culture Building: Ability to help build a cohesive team culture of alignment, trust, empowerment, and collective investment in product success. + Experience with OIT processes (if specific to Colorado): Understanding of state-specific IT security and technology requirements for deployment. Conditions of Employment: + This position is delegated as a hybrid position. The employees must maintain a home office and workstation free of distraction. internet, and possibly phone to complete required job duties or report to the office when needed. + Standard Background – Name check, TRAILS, CMS, and JBITS + Current/Valid and unrestricted US Driver's License + The position is to travel to meetings and/or conferences as needed. + Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination, or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS. APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules. A standard appeal form is available at:www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Supplemental Information How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply) The Assessment Process For additional recruiting questions, please contact Stacy.Chinea@state.co.us About Us: If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer: + Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans + Medical and dental health plans + Employer supplemented Health Savings Account + Paid life insurance + Short- and long-term disability coverage + 11 paid holidays per year plus vacation and sick leave + BenefitHub state employee discount program + Employee Wellness program MotivateMe + Excellent work-life programs, such as flexible schedules, training and more + Remote work arrangements for eligible positions *Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs . Our Values: We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans. Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement. We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado. Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public. We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy. Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans. We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791. ~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~   Toll Free Applicant Technical Support (https://cdhs.colorado.gov/information-for-job-applicants#technical-support) The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links. + This information is available to me and I have read this information. + I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.) 02 Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application. + Yes + No 03 If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position. 04 Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. 05 Have you reviewed the salary range for this position? If offered, would you accept a salary within that range? 06 Describe your experience leading day-to-day product management activities for data warehouse products or similar technology systems. Provide specific examples of how you have prioritized work, managed enhancements (e.g., ticket creation, backlog grooming), and communicated roadmaps to stakeholders. 07 This role requires extensive communication and collaboration with diverse partners, including technical and non-technical audiences, vendors, and state agencies. Describe a specific situation where you successfully navigated a complex stakeholder landscape to achieve consensus and align on a technology solution or product roadmap. What strategies did you employ? 08 How have you utilized Agile practices to track progress and unblock delivery in product development? Provide an example of how you identified and resolved a significant barrier to project delivery. 09 Describe your experience with technical documentation, including documenting product development processes, managing changes to technology, and tracking key performance indicators (KPIs). How do you ensure documentation remains current and accurate? 10 This position involves ensuring data system integrity and functioning, as well as architecting data mapping and interoperability conversions. Please describe your relevant experience in these areas, including any experience with scripting/code bases (e.g., Python, SQL) or resolving data problems. Required Question Employer State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/ Apply Please verify your email addressVerify Email