Overview

You are the primary support and engineering contact accountable for the customer’s Azure support experience driving resolution of complex critical problems and supporting key customer projects on Azure. You will also act as the voice of the customer within Azure to escalate problems and to drive prioritization of platform/support improvement needs for customers.

Education3+ years of relevant experience with a Bachelor’s degree 5+ years of relevant experience without a Bachelor’s degree 

Certification/LicensureNo specific certification or licensure requirements

ExperienceRequired to have 4+ years of experience in software industryRequired to have 4 years of demonstrated IT experience supporting and troubleshooting enterprise-level, mission-critical applications resolving complex issues/situations, and driving technical resolution across cross-functional organizationsRequired to have at least 2 years of cloud experience.IT Server Management experience

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69, 867.20 - $ 116438.40.  Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Keywords: Azure, Cloud technologies, Core IaaS: Compute, Storage, Networking, High Availability, Logic and Function Applications, Monitor, PowerShell, Python, C#, Open Source

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$69,867.20-$116,438.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.