Join our collaborative and innovative team, where your expertise in capacity management will help shape the future of our technology. We value diverse perspectives and are committed to fostering an inclusive environment where everyone can thrive and contribute to impactful solutions.

As an Infrastructure Engineer III-Capacity Management at JPMorgan Chase within the Corporate Technology Information Management team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. 

 Job responsibilitiesAnalyze capacity and performance data across infrastructure and applicationsCreate capacity management reports, identify infrastructure hotspots, and recommend upgrades/downgradesDesign, build, and maintain analytical models for capacity forecasting, risk analysis, and other ad-hoc business needs.Deliver increased automation and tooling capability across capacity management. Collaborate with internal stakeholders to gather and understand capacity requirements. Present modeling recommendations to technical and non-technical audiences.

Required qualifications, capabilities, and skills

Formal training or certification in infrastructure engineering concepts, and 3+ years applied experienceExperience with infrastructure operations and technical infrastructureExperience with data analysis, reporting, and visualizationDemonstrated experience in capacity management and designing and implementing capacity models to forecast resource needs and optimize data platform performanceHands-on experience using monitoring and observability tools such as BMC Truesight, Dynatrace, or similar platforms to analyze system performance and ensure reliabilityDemonstrate experience developing and applying time series models such as ARIMA, Prophet, or similar methods to forecast trends and patterns in data

Knowledge of statistical techniques to analyze data and support decision-making

Preferred qualifications, capabilities, and skills

Experience coding with one or more modern programming languages such as Java or Python