Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **IT Operations Analyst II** **About the Role:** The Infrastructure Cloud Engineer is responsible for designing, implementing, and managing cloud-based systems, ensuring they are secure, scalable, and efficient. **Responsibilities:** + Working service catalog requests - Add/modify/delete distribution lists, shared mailboxes, groups, service accounts + Create batches for user license patching + Interfacing with IDM team + Create and maintain reports on user access, elevated access, and service accounts + Manage elevated access requests/revocations + Keep Windows servers up to date on SSL certificates + Troubleshoot user issues regarding access to Microsoft 365 + May occasionally include special projects in Account Management **Basic Qualifications for Consideration:** Proficient: + PowerShell - AD, MS Graph, Exchange Online modules + Entra ID User/Group Management + Exchange Online recipient management + Windows Server - order/install 3rd part server certs + AD: Account Management - groups, mailboxes, service accounts + Microsoft Excel Helpful: + Azure AD Connect + Exchange server + AD audit software + Elevated Access Management **Flexible Working ** At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.   In this role, you can expect the following working conditions:  + Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Working For You  Perks and rewards designed for you:  + Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.  + Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.  Join Us  At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:     Bring your authentic self to work   Grow and thrive, both personally and professionally   Make a difference with our clients, in our communities, and with the millions of people we support     When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!  Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $69,300 - $90,000 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .