Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Infrastructure Specialist manages the operation of IT hardware, software, communications, and application solutions, ensuring that properly engineered IT services and products meet business needs and comply with regulatory, legal, and professional standards.
Key ResponsibilitiesInfrastructure OperationsOversee IT hardware, software, and network operations.Manage resources required to plan, develop, deliver, and support IT services.Ensure systems and services contribute effectively to business performance.Service ManagementPrepare for and support new or changed services.Manage the change process and maintain compliance with standards.Handle bought-in services such as public networks, VPNs, and outsourced solutions.Performance & RiskMonitor and report on system and service performance.Provide service-level reporting, risk assessment, and contingency planning.Technical Support & AdvisoryAdvise clients on product usage and resolve complex technical issues.Guide on potential resolutions and ensure client satisfaction.Professional CompetenciesDatabase ManagementExpertise in database administration, data modeling, and architecture.Network ManagementConfiguring, monitoring, and managing network performance, including routing, switching, and VPNs.Compliance & StandardsEnsure adherence to regulatory, legal, and professional standards.
Who You Are
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.