Job Type: Contract

Work period: Full-Time

Work Rhythm: Rotational

Target: Role open to PNG nationals only

Elevate Your Career in Information Technology - Support Services Analyst II with Airswift's client in the Oil & Gas industry

Join our client as an Information Technology - Support Services Analyst II, where you will play a crucial role in ensuring the seamless operation of IT systems for a leading organization in the technology sector. This full-time contract position offers you the opportunity to work onsite on a rotational basis and make a significant impact on our client's IT infrastructure.

Role Overview

Perform a variety of professional, technical, and analytical duties in the operation of enterprise, client/server, and desktop computer systems and networks. Analyze, detect, identify, and correct technical problems and deficiencies. Configure and install computer hardware and software. Manage inventory control of IT equipment and supplies. Upgrade hardware and software components. Maintain IT hardware asset and software tracking. Monitor and collect data on system performance. Work with moderate work direction while demonstrating skills and knowledge pertinent to the position. Lead projects and manage/training of other team members as a senior Technical Analyst.

Skills & Qualifications

Qualifications: Bachelor's Degree in Computer Science, Information Technology, or related field preferred. Certifications: Relevant IT certifications such as ITIL are advantageous. Experience: Minimum 3 years of experience in IT support roles, with a focus on troubleshooting and system management. Software Troubleshooting: Proficient in diagnosing and resolving software issues. ITIL Knowledge: Familiarity with IT Infrastructure Library best practices. IT Infrastructure: Extensive working knowledge of IT infrastructure components. Hardware Troubleshooting: Skilled in identifying and fixing hardware-related problems. Customer Relationship Management (CRM): Experience in managing customer relationships effectively. Data Analytics: Ability to analyze data for performance monitoring. Data Administration: Knowledge in managing data effectively.

Pay & Benefits

Competitive salary based on qualifications and experience.

Unlock your potential with Airswift. Apply now! Applications close on Wednesday, 9th July 2025.

About Airswift

Airswift is a global workforce solutions provider specializing in the engineering and technology sectors. With operations spanning over 70 countries, we boast a talent pool of over 9,000 contractors and 1,000 employees. Our unparalleled reach and expertise are unmatched in the industry. Learn more about Airswift at https://www.airswift.com/blog.