The IT Operations and Support Analyst is responsible for ensuring the integrity, accuracy, and timely execution of key business processes related to point-of-sale (POS) operations, accounts receivable (AR), general ledger (GL) and inventory reconciliation. The role involves a combination of technical support, data processing, system maintenance, troubleshooting, and collaboration with store locations and internal departments to ensure optimal performance and security of IT services. This position also contributes to system configuration, process analysis, and documentation, ensuring alignment with company standards and regulatory requirements.