Job Type: Contract

Work period: Full-Time

Work Rhythm: Rotational

Target: Open to PNG nationals only

Elevate Your Career in Information Technology - Customer Service / Helpdesk Analyst I with Airswift

Join our dynamic client in the oil and gas industry as an Information Technology - Customer Service / Helpdesk Analyst I. In this role, you will be the first line of support for our corporate and remote users, ensuring seamless technical assistance in a thriving industry that values innovation and customer satisfaction. This is an exciting opportunity to grow your skills in a supportive environment while making a real impact in the technology sector.

Role Overview

Provide first-level end-user support for hardware, software, and connectivity issues. Run diagnostic programs to isolate problems and implement solutions. Assist users through desk-side or remote assistance as needed. Determine when to escalate unresolved issues to the appropriate IT team. Follow instructions and pre-established guidelines to perform job functions. Receive direction and support from senior IT staff.

Skills & Qualifications

Qualifications: Diploma in Information Technology or an equivalent qualification from a recognized tertiary institution. Experience: Prior experience in a helpdesk or technical support role is preferred.

Pay & Benefits

Competitive salary based on qualifications and experience. Opportunity for professional growth and development.

Unlock your potential with Airswift. Apply now! Applications close on Wednesday 9th July 2025.

About Airswift

Airswift is a global workforce solutions provider specializing in the engineering and technology sectors. With operations spanning over 70 countries, we boast a talent pool of over 9,000 contractors and 1,000 employees. Our unparalleled reach and expertise are unmatched in the industry. Learn more about Airswift at https://www.airswift.com/blog.