The application window is expected to close on: October 16th, 2025. 

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. Citizen on U.S. soil.

Meet the Team

The Security Visibility & Incident Command (SVIC) team provides insight into security and compliance, performs incident response, and drives root cause analysis to improve Cisco’s security posture. SVIC serves Cisco and its business entities to detect, respond, and mitigate security incidents, improve compliance and security posture, as well as ensure Cisco meets its regulatory and contractual obligations for data loss notification. We are a relentlessly curious, collaborative, and inclusive team that celebrates creativity, diversity, and innovation. #WeAreCisco

Your Impact

Operate, maintain, and tune platforms and tools; collaborate with Threat Hunting Analysts and Investigators to provide salient datasets; adapt approaches to evolving threats. Work within a collaborative team environment passionate about innovating the toolset as we evolve into a hybrid world.

Key Responsibilities:Adapt security approaches to address evolving threats.Innovate Atlassian JIRA administration including upgrades, patching, and recommending useful plugins.Use operational knowledge of Cisco products including Umbrella, AnyConnect, UCS, StealthWatch, and FTD.Perform vulnerability mitigation and remediation across listed Cisco products.Provide technical mentoring to the extended team.Contribute to crafting and documenting Cisco product solutions Support incident response and ensure Cisco meets compliance and regulatory requirements.Be part of the on-call rotation and handle travel as required.
Minimum Qualifications4+ years JIRA administration (user management, workflow customization)5+ years advanced Linux system administration (troubleshooting, automation)2+ years scripting experience (Python preferred) for automation/integration2+ years operational experience with Cisco products (Umbrella, AnyConnect, UCS, StealthWatch, FTD), including vulnerability mitigation/remediation
Preferred QualificationsStrong analytical and logical reasoning skills.Excellent technical writing skills and ability to draft sophisticated engineering documentation.Outstanding written, verbal, and presentation skills; ability to work cross-functionally in a team environment.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.