Information & Operations Assistant
University of Utah
Details
**Open Date** 09/26/2025
**Requisition Number** PRN16414N
**Job Title** UU Student - Library
**Working Title** Information & Operations Assistant
**Career Progression Track** SJ
**Track Level**
**FLSA Code** Nonexempt
**Patient Sensitive Job Code?** No
**Type** Non Benefited Staff / Student
**Temporary?** No
**Standard Hours per Week** 19
**Full Time or Part Time?** Part Time
**Shift** Day
**Work Schedule Summary**
Tuesdays 5pm – midnight (closing), Wednesdays and Thursdays noon – 6pm. Shifts after 10pm pay an additional $2 per hour. On the job training is paid. Upon job offer, applicants must be able to start no later than October 20, 2025.
**Is this a work study job?** No
**VP Area** Academic Affairs
**Department** 00790 - Marriott Library - Operations
**Location** Campus
**City** Salt Lake City, UT
**Type of Recruitment** External Posting
**Pay Rate Range** 14.65
**Close Date** 10/31/2025
**Priority Review Date (Note - Posting may close at any time)**
**Job Summary**
+ This is a customer service position that connects patrons to our services and collections, while striving to maintain a welcoming environment in the library. Primarily working at the information desks at the entrances, library assistants provide effective access to resources and collections. They provide exceptional patron service in-person, over the phone, and online, as well as facilitate the fulfillment of electronic and physical library resources. The position also plays a vital role in promoting responsible use of the library. Assistants help maintain a respectful environment by identifying and reporting behavior inconsistent with library policies in a professional manner. This position is intended as an entry level position, with the opportunity of advancement within five months of employment after demonstrating consistent and reliable job performance.
+ For the Library to be able to appropriately monitor hours worked, part-time employees are generally asked to restrict their work with the University of Utah to Library employment only, unless an exception is granted.
For full consideration, all applicants are required to provide a copy of their Fall 2025 Weekly Course Schedule, as part of their resume or cover letter.
**Responsibilities**
+ Greet and assist patrons with checking in/out library materials.
+ Process holds, renewals, returns, and overdue fines.
+ Help users locate books, journals, and other resources within the library.
+ Provide library information and research assistance, including accessing electronic journals and research databases.
+ Refer patrons to librarians and subject specialists.
+ Answer questions regarding library policies, hours, and services.
+ Perform all cashier functions related to circulation and the library store.
+ Assist in opening and/or closing procedures of the library.
+ Monitor study spaces and report behavioral issues.
+ Enforce all library and University policies are being followed.
+ Connect students to academic support services across campus including advising, tutoring, registrar, financial aid, and scholarship assistance.
+ Responsible for reporting maintenance and infrastructure issues.
+ Collect lost and found items from within the library.
+ The duties and tasks included are representative of the position and not comprehensive. Duties may be added or removed in the best interest of the organization and its patrons.
**Minimum Qualifications**
Must be a current University of Utah student enrolled 6 undergraduate credit hours or 5 graduate credit hours during the fall and spring semesters.
This position requires the successful completion of a criminal background check upon job offer.
**Preferences**
The Information & Operations department carries significant responsibility. Team members are expected to provide exceptional customer service while confidently enforcing policies. Success in this role requires strong interpersonal, communication, conflict resolution, and problem-solving skills. Employees must be prepared to respond effectively to any situation—including emergencies—while remaining calm under pressure. Integrity and accountability are essential, as staff are expected to act with honesty and take full responsibility for their decisions and actions.
**Special Instructions Summary**
**Additional Information**
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Confirmar seu email: Enviar Email
Todos os Empregos de University of Utah