BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world’s leading logistics and mail company.We are one of the world’s largest employers, operating in over 220 countries and territories. We are Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We are number one in contract logistics and international express delivery, and a leader in the forwarding business.Join us and you will be working for a global company that is focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.And not just for our customers, but for every member of our Group too.
At DHL Supply Chain South Africa, we are looking for…Industrial Engineer
Role Outline
•\tDelivers assigned CI projects to improve loss-making sites and contracts by enhancing productivity through process redesign and improvement.•\tSupports contractual requirements for continuous improvement (cost reduction) using the same methods.•\tIdentifies best practices available to DHL in terms of processes, equipment, and tools for regional replication.•\tSupports the implementation of standardization and productivity improvement initiatives.•\tBe a recognized subject matter expert on industrial engineering topics, with a good understanding of site/campus operations.•\tAddress identified safety issues through improvements in processes or equipment.•\tDeliver CI initiatives with clear and measurable targets.•\tDevelop CI Case Studies and share them with the business as needed.•\tUtilize First Choice tools like PRS & DMAIC to drive CI projects at sites.•\tCollaborate effectively with the OMS CI team, site teams, and site/campus management to achieve results.•\tConduct time studies and data analysis to support CI initiatives.
Key ResponsibilitiesOperations:
•\tProvide engineering support to operations through analysis, process mapping, optimisation, and standardisation.•\tCapture and communicate (comparative) productivity and cost indices.•\tUse standard industrial engineering techniques in facilities, as appropriate, to optimise operations.•\tCompare operational productivities against expected levels and identify causes of variation.•\tProvide support for implementation of operational changes.•\tEnsure that standardised processes and best practices are designed and implemented.•\tSupport the roll-out of strategic priority programs where engineering skills are needed.•\tWork alongside IT specialists to analyse, collate, and develop process logic that fits into the system template, allowing it to function as expected.•\tWork with the OMS CI community to identify areas of waste and support its removal or reduction.
Customer Management:
•\tHelp internal customers understand how proposed operations or operational changes will affect service performance and/or cost.•\tBecome a trusted advisor to internal customers by demonstrating a good knowledge of operations and engineering principles.
People Management:
•\tGain knowledge of good practices and ideas from outside the organization and publicize them within.•\tTrain, coach, and mentor individuals on sites to become site CI Champions.
Qualifications & ExperienceEducation:
•\tIndustrial Engineering qualification is essential.•\tSix Sigma Green Belt / First Choice Master Bronze/Silver.•\tMembership of relevant institutions and other sources of expertise.•\tProven advanced ability to use MS Office tools, such as MS Excel, MS Word, etc.
Experience:
•\t3 or more years of experience is required.•\tWorking in a culturally diverse environment.•\tFamiliarity with existing DHL operations within geographical scope.•\tWorking in a challenging environment with targets and deadlines.•\tWell-developed understanding of project management tools and processes.•\tChange and relationship management skills, combined with strong communication skills (verbal, written, graphic).•\tThe application of continuous improvement concepts and elements, including Six Sigma.•\tWorking with engineering tools such as value stream mapping, work study methodology, etc.•\tStrong background in relevant mathematical modelling and statistical analysis.•\tRelevant within the Cluster/Country.
Functional Competencies
•\tTeam skills - the ability to work effectively within the OE community and with our partners.•\tIdentifies and analyses information to understand project requirements, key data, and decision drivers.•\tHas technical skills to create and model scenarios of current and future operational solutions.•\tDevelops value-based solutions, keeping operations improvement in focus.•\tDelivers accurate and competitive resource and cost models.•\tEnsures the quality and rigor of process, documentation, and risk assessment.•\tDemonstrates effective questioning and facilitation skills with precise and accurate communication.•\tDevelops and presents compelling value-based solutions.•\tFollows the strategic objectives of the BU/Cluster/Region. •\tDemonstrates credibility with high-quality, professional input into documented solutions.•\tDevelops and uses internal and external networks for collaboration and learning.•\tMaintains effective awareness of supply chain trends, suppliers, and competitor activity.•\tPlans and project manages own work and supports key project stakeholders until handover.
DPDHL Core Competencies & Skills
•\tMaintains effective relationships with customers.•\tDevelops and delivers high quality / innovative products, services or solutions.•\tFocuses on customer needs and gains their commitment.•\tGains management / colleague support to meet customer needs.•\tEnsures strategies / plans are aligned and reflect others’ views.•\tDevelops strategies / plans aligned to broader organizational strategy.•\tCommunicates strategy.•\tEstablishes clear, challenging and achievable objectives.•\tAligns resources and the organization within own area of responsibility to achieve objectives.•\tRegularly reviews and communicates progress against objectives and adjusts as needed.•\tChampions continuous improvement and innovation.•\tInspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.•\tProvides employees, colleagues and business partners with candid and regular feedback.•\tProvides employees with development opportunities.•\tSupports employees with career opportunities.•\tInspires others to develop themselves.•\tConveys a clear sense of personal goals and values.•\tActively seeks feedback to improve performance.•\tDevelops new skills and modifies behaviours based on feedback.•\tTakes personal responsibility for career and development.
Languages
English – verbal and written.