Job Mission / Purpose: The ICM is responsible for the business of the relevant region within the division, including the leadership of his/her employees as well as business/turnover, so that optimized customer service and acquisition of new customers is guaranteed. Key Activities & Responsibilities + **Stryker Citizen:** Demostrates outstanding ethics and leadership at all times. Treats customers and employees with respect, represents the company in the best possible light. Holds him/herself and team accountable to support our values. Leads with integrity in all work. Builds positive relationships with his/her team. + **Knowledge:** Has excellent knowledge of Stryker products and can perform detailed analysis of the competition + **Customer Service:** Has precise comprehension of customer expectations, business issues. Maintains an active presence in the medical community (doctors, surgeons, medical staff, administration of health facilities) for qualitative meetings and customer satisfaction. + **Business Planning:** Can deliver a meaningful regional plan, define and explain target setting to the team. Builds a strong 3 year plan with SWOT analysis, SMART objectives + **Business Skills:** Is regarded in the market place (internal and external) as a commercial expert. Leads the team to high performance through great coaching, inclusive strategy and best in class practices at all times. Drives team spirit around commercial excellence. + **Commercial Awareness:** Understands and acts on the wider economic environment, can access and influence non-clinical stakeholders at all levels.Understands and acts on the wider needs of the Stryker division within which they work – demonstrates clear thinking about profitability and margins. + **Developing Others:** Use appropriate words and actions to help others move toward higher levels of performance; clarifies direction and smoothes the process of change. Works collaboratively to identify the behaviors, knowledge and skills required to achieve goals; identifies specific areas for feedback, coaching and development. + **Discretion/Latitude/Impact:** Provides direction toward predetermined long-range goals and objectives. Conducting price negotiations and contractual preparation within the limits of in-house guidelines, up to contract conclusion. Ensures the sales and margins of the region are achieved. Representing Stryker at a management level to all levels of HCP, commissioners and managers in their regional health economy **Education** + Bachelor’s degree is a minimum requirement / Masters or further education desirable **Experience** + 8+ years Sales experience with Bachelor Degree. + Knowledge of Medical Device environment & Medical Device regulations required. + Preferably trained in a medical, scientific, technical career or degree in sciences, economics or the like + Experience in team leadership + Knowledge and experience in healthcare commissioning environment + Commercial skills in leading a profit centre + Very good written and spoken English + Presentation skills with modern presentation media + Driving license category B **Competencies & Behaviors** + Communication strengths + Ability to lead employees cooperatively + Negotiating skills + Power of persuasion + Disciplined and organized communication and interpersonal skills + Sense of responsibility + Ability to work under pressure + Charisma + Winning personality + Decisiveness and assertiveness + Ability to handle communications, criticism and conflict + Flexibility Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.