Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.Role:The Cybersecurity Incident Response Analyst works in Splunk's global, shift-based, 24/7 Security Operations Center (SOC) supporting the detection and response to cyber threats. You will have comprehensive applied knowledge of Information Security and Information Technology principles, excellent communication skills, and a desire to continuously learn and grow. We are a passionate team who has fun and enjoys a good laugh, but above all else, thinks security first!Responsibilities:Support the 24x7 SOC operation: respond to security alerts, contain threats, and ensure the safety and security of Splunk's product environmentsAssist in tuning and updating detection logic in collaboration with Detection EngineeringImprove the quality of searches to enrich data through creation of automation and orchestration playbooksParticipate in threat hunting engagements across Splunk environments to surface sophisticated attacks and threatsCollect and represent evidence to support the organization's compliance and control monitoring responsibilitiesAuthor, review, and update existing runbooks to ensure optimal and efficient response actionsPartner with Splunk's Center of Excellence to validate existing data sources and improve data ingestion standards, ensuring data qualityCollaborate with Splunk product teams by sharing observations and helping test security-related featuresWork closely with teammates to share knowledge and contribute to a positive and effective team environmentRequirements: Bachelor's degree in computer science or related field or equivalent relevant experience (2+ years)Familiarity with information security technologies, including firewalls, intrusion detection systems, and endpoint security tools; basic understanding of cloud and container security tools and practices is a plusSolid grasp of TCP/IP protocols, DNS, network analysis, and the OSI frameworkExposure or hands-on experience with cloud platforms and technologiesAbility to manage multiple tasks and stay organized in a fast-paced environmentApproaches problems creatively and follows through on solutionsExcellent interpersonal skills and ability to see situations through a Customer First lens; ability to translate sophisticated technical concepts into clear, accessible languageMeticulous attention to detail; consistently meets high standards of qualityAs part of Cisco's integration of Splunk and our ongoing job mapping process, the [job title and/or range] for this position was updated on [July 3, 2025]. This change reflects our commitment to aligning roles across the organization while ensuring consistency and clarity. The responsibilities and expectations for this role remain unchanged. Cisco is an Equal Opportunity Employer At Cisco, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Note: Base Pay Range Base Pay Range: $87,000 - $118,000 per year When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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