At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

 

The EMEA Merchant Acquisition Sales organization is a sales team of different nationalities speaking more than 28 languages based in Madrid. Our teams successfully acquire and manage relationships with merchants in all European Markets.

As an European hub, based in our new European Head office, we offer a rewarding package and the opportunity to work at one of Spain's premier employer brands.

The successful candidate will be a driven and resourceful individual who is able to quickly engage with potential merchants and clearly articulate the benefits of acceptance to a range of different types of business.

 

Main responsibilities:

Grow the AMEX acceptance network in Germany and Austria by managing and closing inbound sales opportunities received by phone, fax and e-mails in the assigned markets.

End to end ownership of a lead, from first contact through to closing the sale, account set up and ensuring that they are able to fully benefit from Accepting Amex in their establishment.

Minimum Qualifications:

High level of German written and spoken. High level of other European Languages is a plus.

Strong organizational and time management skills

Previous Sales experience a plus

Willing to sell, driven by objectives, ambitious and communicative.

Knowledge in MS Office (Excel, Access and PowerPoint, Salesforce a bonus)

Highly engaging telephone communication style with ability to speak confidently with senior executives

A natural forward planner who is highly organized and has the ability to manage multiple customers at different stages of the sales process

Ability to work independently whilst also collaborating with team members in different markets to maximize individual and company performance

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.