This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious how your consultative sales skills can drive business growth? At Spectrum, you’ll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business’s expansion.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

How You’ll Make an Impact 

Respond efficiently to inbound sales calls and assist customers according to call handling standards

Present tailored sales proposals and promote additional products and services to maximize revenue

Maintain accurate sales and customer records in Spectrum databases

Work with support teams to complete sales and resolve customer issues

Assess service availability and coordinate construction estimates when required

Educate customers on product features, billing and usage

Achieve monthly sales goals through consultative selling

Working Conditions 

Operate in a call center environment

What You’ll Bring to Spectrum 

Required Qualifications 

Education  

High school diploma or equivalent 

Experience

Sales experience in a professional, customer-facing or service environmentExperience in sales, customer service, call center, retail, hospitality or other fast-paced settings2+ years of college education, associate’s degree or equivalent combination of education and experience

Skills

Strong communication, customer service and interpersonal skillsAbility to build rapport, identify needs and recommend solutionsSkilled at multitasking and working efficiently in a fast-paced environmentSales aptitude or demonstrated ability to influence and upsellBasic knowledge of communications, technology, video, data and voice productsComfortable with computers and new systems

Preferred Qualifications 

Education

Associate’s degree or higher in Business Administration, Sales, Marketing, Communications or related field

Experience

2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses2+ years of call center sales experience in business-to-business or telecommunications 

Skills

Effective verbal, written and professional communicationProficiency with computers and billing systemsAdaptability, multitasking and organizational skills

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SIB130 2026-73399 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


In addition, this position has a commission earnings target starting at $23,400.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13525 Business Unit: Spectrum Business Zip Code: 13214

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.