Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations.

*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary: We are looking for experienced members with: *strong analytical and problem-solving abilities *willingness and to learn new technologies and adapt to changing project requirements *ability to prioritize tasks and manage time effectively to meet deadlines *good verbal and written communication skills *ability to work collaboratively in a team setting

Responsibilities:

· The Operations Engineer is responsible for operations of Digital Products and Technology Supporting Business Applications. While the engineer will not do development work , they perform code release deployments and technology upgrades to these environments and will be required to troubleshoot and monitor issues that require knowledge of development languages, COTS applications, and infrastructure (cloud and on prem). This role has a broad knowledge of the business functions to resolve critical and strategic customer technology challenges. Delivery of support will be provided through a combination of staff, contractors and vendor managed service agreements. This team is responsible for driving success around Service Level Agreements for Level 2 and 3 application support services

regardless of delivery source. The Resource will be expected to take up weekend support on as needed.

Mandatory skill sets:

· Using tools like Azure DevOps/VSTS, validate requirements, deploy, and troubleshoot deployments of code and technologies in stage and production environments.

· Demonstrating communication skills and the ability to drive continuous performance improvements with the stakeholders, vendors and technology subject matter experts. · Develop, troubleshoot and operate Terraform IaC (infrastructure as code); · Building, maintaining and controlling stage and production environments. · Troubleshooting incidents in stage and production environments. · Demonstrating knowledge of Kubernetes and working experience with the technology is good to have. · Being proactive in monitoring and alerting capabilities exist for all components of the platform. · Ensuring system health and capacity is reviewed and enhanced as needed. · Documenting Standard Operating Procedures (SOPs), and performing knowledge transfer to others. · Managing Azure (Required) / AWS / GCP or distributed VMware environments. · Demonstrating knowledge of at least one container technology such as Docker and one database technology such as. MySQL, MS-SQL, or Postgresql. · Working with code management tooling such as Github or Gitlab. · Possessing knowledge of CI/CD pipeline tooling and deployments. · Demonstrating Linux and Windows administration experience; and, · Possessing experience in configuration management across a multi-platform estate such as Ansible, Puppet or Salt. · Developing and maintaining a current understanding of the technical architecture and designs associated with the

application services delivered, and all relevant enabling technologies. · Defining and maintaining administrative processes that support existing and new application services and capabilities; and, · Working in complex technical environments.

Preferred skill sets:

Azure, AWS, Terraform, ITIL Certification(s), or CCNA/P

Years of experience required:

· 5+ years

Education qualification:

· BTech/BE/MTech from reputed institution/university as per the hiring norms

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Technology, Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Azure Devops

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Client Management, Communication, Creativity, Deliverable Planning, Delivery Management, Developing User Stories, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Business Strategy, IT Consulting, IT Infrastructure, IT Service Management (ITSM), IT Systems Development, Leading Design Workshops, Learning Agility, Market Research, Optimism, Process Improvement {+ 22 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date