An In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. 

What will I be doing?

As a In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A In-Room Dining Waiter/Waitress will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner

Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents

Ensure knowledge of menu and all products

Ensure mis-en-place is well stocked at all floor stations

Follow correct reporting procedures if faced with issues

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor

Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene

Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 

Positive attitude

Excellent communication skills

Committed to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Drinks department and/or industry

Previous experience of cash handling

Knowledge of Food Hygiene Regulations

Previous experience in a luxury environment

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!