Melbourne, VI, AU
23 days ago
In Room Dining Team Leader

Care Connects Us
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Park Hyatt Melbourne
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us

Leading global hotel brand with career advancement opportunities

Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.

Complimentary duty meals whilst on shift

Discounted food beverage and park club health day spa treatments

Discounted onsite car parking

Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern

Generous paid time off and holiday policies including paid parental leave and wellbeing leave

10% discount with NIB Health insurance

About the Role

As the Team Leader for In Room Dining, you will be responsible for assisting with the efficient supervision of the department. Working in a small team, you will support the Assistant Manager in managing the day to day operations as well as supporting the team to achieve maximum guest satisfaction and budgeted profit.

Some of the responsibilities include:

Conducting pre-shift briefings

Provide leadership to a diverse team

Deliver and presenting In Room dining and amenities to guest rooms in a timely manner

Provide personalized service to all guests

Assist with creating and communicating the rosters and delegation of tasks and responsibilities

Provide training and onboarding support for new associates within the department

Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations

Opening and closing the outlet as required

Care Connects Us
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Park Hyatt Melbourne
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us

Leading global hotel brand with career advancement opportunities

Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.

Complimentary duty meals whilst on shift

Discounted food beverage and park club health day spa treatments

Discounted onsite car parking

Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern

Generous paid time off and holiday policies including paid parental leave and wellbeing leave

10% discount with NIB Health insurance

About the Role

As the Team Leader for In Room Dining, you will be responsible for assisting with the efficient supervision of the department. Working in a small team, you will support the Assistant Manager in managing the day to day operations as well as supporting the team to achieve maximum guest satisfaction and budgeted profit.

Some of the responsibilities include:

Conducting pre-shift briefings

Provide leadership to a diverse team

Deliver and presenting In Room dining and amenities to guest rooms in a timely manner

Provide personalized service to all guests

Assist with creating and communicating the rosters and delegation of tasks and responsibilities

Provide training and onboarding support for new associates within the department

Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations

Opening and closing the outlet as required

Previous supervisory / managerial experience in a similar role or fast-paced environment would be advantageous

A current Victorian Responsible Service of Alcohol (RSA) certificate

People management and interpersonal skills along with strong communication skills

The flexibility to work on a rotating roster, including evenings, weekends and public holidays

Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed.

Previous supervisory / managerial experience in a similar role or fast-paced environment would be advantageous

A current Victorian Responsible Service of Alcohol (RSA) certificate

People management and interpersonal skills along with strong communication skills

The flexibility to work on a rotating roster, including evenings, weekends and public holidays

Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed.

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