Dubai, UAE
7 days ago
In-Room Dining Order Taker
Job description / Role Job Type
Full Time Job Location
Dubai, UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Catering, Food Services & Restaurants Company Industry
Travel, Hotel & Tourism Company description

We are far more than a worldwide leader. We are more than 240,000 women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences.
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.

Sofitel Dubai the Obelisk

Sofitel Dubai the Obelisk is Sofitel's largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a gastro pub, a French brasserie and pool bar & lounge bring residents and patrons together to celebrate the French "joie de vivre". Guests have the option to unwind at the Sofitel Spa with L'Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meters of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.

Sofitel Dubai the Obelisk will infuse the brand's essence by capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

Job description The position

To provide prompt and courteous F&B service to the hotel's guests.

Key roles & responsibilities Update white board daily (AM). Prepare daily cashiering forms and operational forms. Able to account and handle cash effectively, efficiently, with integrity and follow established and proper accounting procedures. Complete knowledge of menus and wine lists, and up-to-date information about specialties and menus. Regular check with culinary team for non-availability items. Answer all phone calls promptly and efficiently, using the correct greeting. Carry out correct order taking procedures with recommendations to the guest. Seize opportunity to up sell IRD food and beverage products. Carry out proper cashiering procedures as set by Sofitel standards. The ability to maintain a clean, neat and orderly order taker cabin throughout service. Correct preparation of all necessary operational material in the order taker cabin and in the pantry areas. Reporting of any guest comments to the superior, completing guest preference sheet. Conscientious handling of operating equipment and maintaining the department in a clean and tidy condition. Will write beverage storeroom requisition for approval by IRD Manager. Qualifications Qualifications & requirements Average reading, writing and oral proficiency in the English language. Must be well presented and professionally groomed at all times. Able to account and handle cash effectively and efficiently. Good communication and customer contact skills; good problem resolution skills. Basic F&B product knowledge with a focus on wine. Team player with strong interpersonal skills and attention to detail. Secondary education. Experience Minimum 1-year food and beverage serving experience. Previous public contact and/or cashiering experience. About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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