This position is responsible for the comprehensive planning, execution, and management of the company's import operations, ensuring an efficient, compliant, and cost-optimized import supply chain. Key responsibilities include: 本职位全面负责公司进口业务的规划、执行与管理，确保进口供应链高效、合规、成本优化运行。主要职责如下：
Import Supply Chain Planning & Coordination进口供应链规划与协调
Collect and summarize sales department requirements to formulate and execute import product procurement plans and ordering strategies. 收集汇总销售部门需求，制定并执行进口商品的采购计划与下单策略。
Communicate closely with overseas branches/suppliers to manage production scheduling, shipment loading, and export dispatch, ensuring timely delivery. 与国外分公司/供应商紧密沟通，管理排产、装船、出口发运等环节，确保按时交付。
Coordinate resources with customs brokers, freight forwarders, shipping lines, warehouses, and other parties to ensure smooth customs clearance and timely warehouse receipt of imported goods. 协调报关行、货代、船公司、仓库等各方资源，保障进口货物顺畅通关及及时入库。
End-to-End Supplier Management供应商全周期管理
Manage a diverse supplier network, including overseas factories, international freight forwarders, shipping lines, customs brokers, repackaging suppliers, labeling suppliers, etc. 负责管理多元化供应商网络，包括国外工厂、国际货代、船公司、报关行、二次包装供应商、标签供应商等。
Lead new supplier evaluation, onboarding, and maintenance of relationships and performance management for existing suppliers. 主导新供应商评估、引入及现有供应商关系维护与绩效管理
Lead or participate in new business RFQs, price comparisons, contract negotiations (new & renewal), and execution processes to secure competitive cost and service solutions. 主导或参与新业务询价、比价、合同谈判（新签、续签）及签署流程，确保获得有竞争力的成本与服务方案。
Import Operations & Compliance Management进口业务操作与合规管理
End-to-End Operations: Oversee key import processes including product sourcing (coordination), customs declaration, customs clearance, domestic logistics coordination, labeling, and specialized repackaging (e.g., for Sam's Club products). 端到端操作管理：全面负责进口商品的选购（协调）、报关、清关、国内物流协调、贴标及特定产品（如山姆产品）的二次包装等关键环节。
Documentation & Compliance: Ensure all import operations strictly comply with national laws, regulations, and company policies. Manage the preparation, review, filing, and maintenance of all import-related documentation, contracts, licenses, etc., ensuring completeness and accuracy. 单证与合规：确保所有进口业务操作严格遵循国家法律法规及公司政策；负责进口业务相关单证、合同、许可证等的准备、审核、归档与管理，确保完整准确。
System Operations & Data Management: Execute import order processing in SAP and relevant overseas systems. Manage repackaging and labeling service orders in local systems. Maintain relevant master data (e.g., pricing) within systems. 系统操作与数据管理：在SAP系统及国外相关系统中执行进口订单操作；在本地系统中管理贴标、二次包装等业务下单；维护相关价格主数据等系统信息。
Issue Resolution & Claims: Promptly address and follow up on damaged or defective imported goods during transit or upon arrival. Lead or coordinate claims lodgment against responsible overseas parties. 问题处理与索赔：及时跟进处理进口货物在途及到货后的破损、质量问题，主导或协调向国外责任方进行索赔。
Finance, Cost & Risk Management 财务、成本与风险管理
Cost Analysis & Control: Manage import product cost accounting, analysis, and control; provide cost information to relevant departments. Review and process payment requests for import-related expenses (customs fees, international freight forwarding, ocean freight, duties/taxes, packaging/labeling fees). 成本分析与控制：负责进口产品成本核算、分析与管理，向相关部门提供成本信息；审核并申请报关费、国际物流费（货代、海运）、关税/税款、包装贴标费等各项进口相关费用。
Budgeting & Planning: Develop and manage the annual import operations budget. Communicate and coordinate annual/monthly supply and financial plans with overseas teams. 预算与计划：制定并管理进口业务年度预算；与国外团队沟通协调年度/月度供应及财务计划。
Compliance Reporting: Prepare and submit documentation required for annual enterprise brand royalty payments reporting. 合规申报：负责准备并提交年度企业品牌特许权使用费申报所需资料。
Risk Management: Proactively identify, assess, and manage risks within import operations, including but not limited to: customs tariff policy changes, foreign exchange fluctuations, supply chain disruptions, supplier performance failure, and compliance risks. Develop and execute mitigation strategies. 风险管理：主动识别、评估并管理进口业务中的各类风险，包括但不限于关税政策变动风险、汇率波动风险、供应链中断风险、供应商履约风险及合规风险，制定并执行应对策略
Data Analysis & Decision Support数据分析与决策支持：
Collect, organize, and conduct in-depth analysis of import-related data (market trends, sales performance, inventory levels, cost structures, logistics lead times, etc.). 收集、整理并深入分析进口业务相关数据（市场趋势、销售表现、库存水平、成本结构、物流时效等）。
Prepare regular analytical reports, providing valuable insights and recommendations to support management decision-making and business optimization. 定期编制分析报告，为管理层提供有价值的洞察与建议，支持业务决策优化。
Team Leadership & Performance Management:团队领导与绩效管理：
Lead and manage the import operations team, setting clear work objectives and task assignments. 领导和管理进口团队，设定清晰的工作目标与任务分工。
Foster team capability through necessary training, coaching, and support. 负责团队成员的能力建设，提供必要的培训、指导与支持。
Define, monitor, and drive continuous improvement of departmental Key Performance Indicators (KPIs) and core supplier performance metrics. 制定并监控部门关键绩效指标（KPI）及核心供应商绩效指标，推动持续改进。
Other Duties其他职责
Efficiently perform other relevant duties as assigned by the direct manager. 高效完成上级领导交办的其他相关工作。
Location(s)Guangzhou – Jinhui Building
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.