**THE FUTURE IS WHAT WE MAKE IT.** **Implementation Specialist** **Location: Adelaide, Australia** Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. **At Honeywell Forge Visitor & Contractor Management (previously Sine-SaaS Software Company)** , we develop innovative, industry-leading solutions to everyday workplace challenges. We want to make our customers’ operations safer, simpler, and more secure. We thrive on helping the largest corporates, through to the local school, find an easier and safer way to streamline their workplace with paperless, secure, and easy to use solutions that save time. With millions of check-ins performed and thousands of companies using our software globally, we have some pretty cool growth challenges across the whole org. **We’re a part of Honeywell Connected Enterprise (HCE) the software arm of Honeywell, with a strategic focus on digitalization, sustainability and OT Cybersecurity SaaS offerings and solutions.** **Make the Best You.** Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers. **Join Us and Make an Impact.** We are seeking a dedicated and experienced Implementation Specialist to join our team in Adelaide. As an Implementation Specialist at Sine, you will play a key role in ensuring our clients achieve maximum value from our software solutions. You will be responsible for onboarding clients, providing expert product guidance, and managing ongoing client relationships to ensure continued success and satisfaction with Sine’s offerings. **KEY AREAS OF REPONSIBILITY** + **Product Expertise:** + Become a subject matter expert on all Sine products and features. + Provide insights and best practices to clients to optimise their use of the software. + **Client Onboarding:** + Lead the end-to-end onboarding process for new clients, ensuring a seamless transition to Sine. + Follow customised implementation plans aligned with client objectives and timelines. + Conduct training sessions remotely, to ensure client teams are proficient with the software. + **Customer Support:** + Assist the support team by resolving complex client queries related to product implementation. + Troubleshoot technical issues and provide solutions in a timely manner. + **Account Management:** + Maintain strong relationships with key stakeholders, functioning as their primary point of contact. + Monitor and improve client health metrics, ensuring high levels of customer satisfaction and product engagement. + **Project Management:** + Coordinate with internal teams to ensure smooth execution of client projects. + Track project progress and communicate effectively with clients regarding milestones and deliverables **.** + **Feedback and Enhancement:** + Gather client feedback and provide recommendations for product improvements. + Collaborate with the product development team to enhance features based on client needs. + **Continuous Improvement:** + Stay updated with the latest industry trends and best practices in SaaS implementation. + Share knowledge and insights with the Sine team to contribute to the company’s growth and success. **QUALIFICATIONS/ EXPERIENCE** + Proven experience in a similar implementation, training, or client success role, ideally within a SaaS environment. + Excellent communication and presentation skills. + Strong problem-solving abilities and a proactive approach to challenges. + Ability to manage multiple clients and projects simultaneously. + Familiarity with project management tools and methodologies is a plus **Who We Are** The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk ​ **Discover More** Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more. ​ Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply. ​ We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell **​** **Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.** For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement **.** If a disability prevents you from applying for a job through our website, email accessibility@honeywell.com . No other requests will be acknowledged. **​** **Copyright © 2025 Honeywell International Inc.** Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.