C.H. Robinson is looking for an Implementation Project Manager to join our Robinson Managed Solutions (RMS) team.  In this role you will be responsible for managing and leading projects and will provide support to others in their area of expertise. Successfully managing projects requires excellent organization, documentation, communication skills as well as the ability to help design innovative solutions when faced with complex issues. This role requires you to align with all relevant stakeholders both internally and externally. You will be directly accountable for achieving targets that relate to the planning, network, and/or procurement sides of the business. Further, to be successful in this role, you should have a working knowledge and experience in Project Management and will continue to build knowledge of organization processes and customers.

This is a hybrid position based in our Chicago, IL location.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Manage projects within a project-based delivery model

Understand key business drivers and uses this knowledge to accomplish project work

Maintain all project related documentation, including project plans, process flows/VSM’s, resource requirements and business cases

Communicate project progress and facilitate project-related meetings to meet deliverables; Escalate quickly as necessary

Lead change management with all stakeholders – internal and external; Lead without authority and be confident and assertive with a willingness to challenge appropriately

Serve as the single point of contact and be accountable for all project related activities & requests

Deliver projects on time and in budget with quality solutions

Offer solutions for improving our tools and processes

Build rapport with project team and customer stakeholders

Anticipate internal and external challenges

Provide informal guidance to new team members

Solve problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Track and report project financials (budgeted vs actual) for allocated resource hours and billings

Provide support as necessary to RMS Sales Team

Collaborate with RMS project teams and provide support during “Go-Live”

Successfully transfer knowledge to Operations Teams as documented throughout project lifecycle

Contribute toward development of tools, methodologies, and presentations for RMS Implementation

Ensure compliance to SOC process

Successfully execute the RMS Process Transformation Methodology, including:

Document customer expectations for the RMS

Capture the current processes of the customer

Document the results of the Implementation Survey

Support creation of customer process maps

Document & contribute to the design of Future State

QUALIFICATIONS

Required:

Bachelor’s Degree from an accredited college/university

Minimum 2 years of technical project management experience

Six Sigma, Lean, TQM or process improvement experience

Supply Chain, Logistics, and/or Transportation experience

Ability to work flexible hours (some weekend/late hours may be required)

Ability to travel up to 20% (domestically and/or internationally)

Preferred:

Project Management Professional certification preferred

Project management experience, with the proven ability to manage multiple projects simultaneously

Communicates complex ideas, anticipates potential objections, and persuades others, often at senior levels, to adopt a different point of view

Strong communication skills: strong listener with exceptional facilitation skills and the ability to tell the story and connect to your audience

Ability to organize, design, develop and deliver projects for internal and external audiences at all levels

Ability to collaborate effectively with subject matter experts internally and externally at all levels

Experience working and thriving in a continuous improvement environment

Experience with lean processes and tools such as value stream mapping, A3 project management, visual management, Pareto Analysis, and fishbone diagrams

Experience and comfort in dealing with ambiguity and able to deliver with minimal oversight

Experience working directly with customers

Proficient in Microsoft Office Suite of programs

Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Three medical plans which include

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid observed holidays

2 paid floating holidays for U.S. hourly employees

Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page