**About this role:** Wells Fargo is seeking an Implementation Manager in Merchant Services to lead a team responsible for standard implementation projects for both E-Bill Express and eReceivables. **In this role, you will:** + Oversee the work of Implementation Managers in less complex initiatives + Oversee adherence to project management methodology to facilitate implementations, establish timelines, and track ongoing projects to ensure successful delivery; support escalations as needed + Identify opportunities to enhance existing controls, and procedures + Identify and address control gaps, as required + Participate in process improvement, RCSA refresh, EBCE or Internal Audit exams, as needed + Participate in change management activities and identify impacts to the Implementation team(s), provide updates/training as needed + Design and deliver reporting related to status of project portfolio to key stakeholders + Collaborate and consult with peers, management, technology, Product, Sales, third parties, and other partner teams + Actively seek feedback and improvement opportunities from internal partners and customers + Perform employee talent management activities, coaching, periodic check-ins + May oversee Team Lead(s), as needed **Required Qualifications:** + 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education•2+ years of leadership experience **Desired Qualifications:** + Project Management Professional (PMP) or Certified Payments Professional (CPP) + Payments experience – issuing, acquiring, network + Has led a team of individual contributors that work on client-facing implementation projects + Has experience working closely with Sales, Relationship Management, Treasury Management teams + Risk management experience + Practical experience enhancing controls and procedures **Job Expectations:** + Candidate will be expected to work onsite from one of the stated locations in the job posting on a hybrid schedule. + VISA sponsorship will not be supported by the role. **Posting End Date:** 22 Aug 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-481841