Implementation Manager – DC Master Trust / DC Workplace Savings - Nationwide

Mercer is seeking an Implementation Manger to join our growing team. The Implementation manager is a key player within Mercer's market leading Master Trust team, which is built on a member first approach while providing safety and security through active governance. The Implementation manager will help drive the product forward through transformation and operational excellence to keep the Mercer Master Trust as the most dynamic Master Trust for the Future.

We will count on you to:

Reporting to the Mercer Workplace Savings Head of Change, the Implementation Manager is responsible for ensuring new Mercer Master Trust and Mercer Workplace Savings group DC pension and savings plans are implemented efficiently

The role also leads Mercer Money launches, provides ongoing support to existing clients to ensure they continue as clients and value the Mercer services

Implementation oversight managing the framework and success measures, for a new implementation and co-ordinating implementation project plan with client and provider implementation teams

Client Support liaising with existing clients to ensure that services are being delivered in line with expectations

Adhoc team activities including administration and contributing to proposition development

Always ensuring highest standards of care and professionalism and comply with Mercer global principles (Peer Review, Compliance, Risk etc.)

What you need to have: 

A wealth of client facing experience in the group pensions market and ideally with project management experience and working with or in a UK bundled pension provider

Strong knowledge of the DC pensions and Investments market

Good people and communication skills with the ability to drive projects and deliver actions and outcomes

What makes you stand out:

Thrives on making things happen

A great mix of determination and customer focus

Why Join Our Team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.