At Amazon, we're working to be the earth's best employer. To get there, we need exceptionally talented, bright, and driven people. Amazon's Immigration team is looking for a smart, passionate candidate to manage critical immigration workstreams and consult on service development for the U.S. immigration organization. Our team is a group of experienced immigration subject matter experts who act as strategic partners and consultants to immigration-sponsored employees, business leaders and partner teams. The team centrally manages immigration filings, the vendors that support Amazon, and delivers projects to improve cost, quality, policy, compliance, and experience for immigration services at Amazon.



Key job responsibilities
Workstream Management and Compliance Oversight: • Lead labor market testing compliance for immigration programs, ensuring adherence to Department of Labor regulations and managing high-volume applicant screening activities • Provide immigration subject matter expertise and guidance to cross-functional teams through regular compliance calls and ongoing consultation • Serve as primary resolver for program-related escalations, ensuring timely resolution and stakeholder satisfaction • Develop and maintain compliance frameworks, standard operating procedures, and training materials

Project Delivery and Strategic Planning: • Define strategy and develop implementation plans to drive new service launches and expansion of existing services, partnering with tech, service, and strategic teams • Manage portfolio of cross-functional projects, developing key artifacts such as charters, schedules, risk logs, status reports, and lessons learned documentation • Provide forward-looking strategic plans that outline roadmaps to reach both near-term and long-term program goals • Define technical requirements needed to support program plans and build business justification for features or enhancements

Innovation and Process Improvement: • Lead automation and efficiency initiatives to improve operational scalability • Implement strategies to balance technology with human interaction to preserve and improve the customer experience while services expand in scope and scale • Monitor program metrics and identify opportunities for continuous process improvement • Lead improvement of processes related to launching new services or expanding existing services

Stakeholder Management and Communication: • Define and execute communication and change management strategies with related artifacts for program goals and projects • Manage and drive delivery of regular progress updates for projects and goals to partners, stakeholders, and leadership • Provide tailored communications and education to employees, managers, and stakeholders on immigration requirements, timelines, and process changes • Partner with cross-functional teams including Recruiting, Technology, HRBPs, and external immigration service providers

Regulatory Monitoring and Adaptation: • Stay updated on regulatory changes by monitoring relevant portals, publications, and notifications • Escalate issues and challenges that impact project delivery and/or customer experience timely • Review project impact and readjust based on new regulations; oversee change management • Continually update immigration resources (FAQs, intranet content, communications) to promote self-service

A day in the life
In this role you will be responsible for defining, managing, and delivering immigration programs and projects from conception through to completion. A key focus area is overseeing labor market testing compliance for the PERM Labor Certification program, the critical first stage in the US green card process. This role requires immigration subject matter expertise to ensure Department of Labor compliance while managing high-volume operational activities. You will serve as a compliance advisor and operational workstream manager, working cross-functionally to maintain operational excellence while driving automation and process improvement initiatives.
The Immigration Specialist role is responsible for ensuring Amazon timely and successfully responds to Fraud Detection and National Security (FDNS) site visits as well as for audits and requests related to Department of Labor mandated Public Access Files (PAFs) or Labor Certification Audit Files. This will require the individual to engage with leadership of corporate office front desk staff, four separate security organizations, as well as a talent acquisition team to ensure continual response training and compliant document retention practices are followed. The Immigration Specialist will also own all documentation, protocols, and SOPs related to government visits and audits, including continuous improvement of these areas. This role will lead cross functional teams in conducing mock audits and quality assurance audits to ensure that all document retention obligations are met.