Work where every moment mattersEvery day more than Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPosition SummaryReports to an ITS Group Lead or ITS ManagerProvide application and technical information system supportDesigns analyzes builds tests trains and supports assigned applicationsIdentify applicationprocess design issues or conflicts and assist with the resolutionOn Call responsibilities as requiredPosition ResponsibilitiesBuilds and maintains assigned applications and interfacesParticipates in test script development and executionConducts testing for assigned applicationsCoordinates vendor support for functional and technical support of applications interfaces and equipmentParticipates in training and development of staff and users as assignedProvides customer response and updates according to current policies and proceduresPerforms other duties as assignedDimensionsAbility to lift lbsGross motor function both hand both feetFine motor function both handsAbility to bend squat reach lift carry push pullWork where every moment mattersEvery day more than Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPosition SummaryReports to an ITS Group Lead or ITS ManagerProvide application and technical information system supportDesigns analyzes builds tests trains and supports assigned applicationsIdentify applicationprocess design issues or conflicts and assist with the resolutionOn Call responsibilities as requiredPosition ResponsibilitiesBuilds and maintains assigned applications and interfacesParticipates in test script development and executionConducts testing for assigned applicationsCoordinates vendor support for functional and technical support of applications interfaces and equipmentParticipates in training and development of staff and users as assignedProvides customer response and updates according to current policies and proceduresPerforms other duties as assignedDimensionsAbility to lift lbsGross motor function both hand both feetFine motor function both handsAbility to bend squat reach lift carry push pullBachelors degree in Computer Science or related field and four six years of related experienceHealthcare experience is preferredWork experience may substitute for minimum education requirementDue to sensitive security and financial responsibilities must successfully pass CreditFinancial screeningsWorking knowledge of state and federal health care information technology laws and regulationsWorking knowledge of general information technology policies and proceduresAbility to train othersAbility to work as part of a teamKnowledge of Microsoft Office productsWritten and verbal communication skillsAbility to maintain confidentiality exercise discretion and sound judgmentMust be willing to learn new technologies and techniquesMust be willing and able to come to work in adverse weather conditionsTravel to Hartford Healthcare sites within miles of Hartford will be required occasionallyOrganizational CompetenciesAttends all mandatory education and training programs including department specific and can describe hisher responsibilities related to general safety and regulatory compliance as well as department safety and specific job related hazardsFollows the hospital exposure control plansbloodborne and airborne pathogensAttire is professional neat clean and appropriate for the work environment according to the HHC andor Department Appearance Policy and a high standard of personal cleanliness is maintainedReports to work on time and meets acceptable standard for attendance based upon the department attendance policyCommunicates messages clearly and conciselyAdditional QualificationsThe ideal candidate will have at least to years of Clinical Imaging Applications support experienceRadiology Imaging Systems PACS Systems required Sectra PACS strongly preferredVoice Recognition PowerScribe strongly preferredVendor Neutral Architecture a plusAdvanced Visualization a plusOther DICOM systems Dental Orthopedic Oncology OBGYN a plusKnowledge Skills AbilitiesKnowledge of RadiologyImaging operations and workflow PACSRIS workflow and technology integration with a PACS system and radiology modalitiesUnderstanding of interface communications including HL XML and X messagesCertificationsABII Certified Imaging Informatics Professional CIIP a plusPARCA Certified PACS Systems Analyst CPSA or Certified Healthcare Enterprise Architect CHEA a plusAdditional Key AccountabilitiesSupports the implementation and operation of enterprise imaging information systems including hardware and softwareAssist in the development implementation and maintenance of trainingcompetency on the imaging system and image system tools and applicationsDesign development coordination and delivery of value added services that support and enhance solutions that are utilized to retrieve analyze enhance and exchange digitized medical imagesCollaborates with HHC Imaging Informatics Officer HHC Health Information Management IM and and others as appropriate to support and successfully fulfill Imaging Informatics service obligations throughout the full initiative life cycleProvides an enterprise level perspective and coordination of imaging initiatives and assists in the development and maintenance of Imaging Informatics enterprise operating standards policies and proceduresWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentBachelors degree in Computer Science or related field and four six years of related experienceHealthcare experience is preferredWork experience may substitute for minimum education requirementDue to sensitive security and financial responsibilities must successfully pass CreditFinancial screeningsWorking knowledge of state and federal health care information technology laws and regulationsWorking knowledge of general information technology policies and proceduresAbility to train othersAbility to work as part of a teamKnowledge of Microsoft Office productsWritten and verbal communication skillsAbility to maintain confidentiality exercise discretion and sound judgmentMust be willing to learn new technologies and techniquesMust be willing and able to come to work in adverse weather conditionsTravel to Hartford Healthcare sites within miles of Hartford will be required occasionallyOrganizational CompetenciesAttends all mandatory education and training programs including department specific and can describe hisher responsibilities related to general safety and regulatory compliance as well as department safety and specific job related hazardsFollows the hospital exposure control plansbloodborne and airborne pathogensAttire is professional neat clean and appropriate for the work environment according to the HHC andor Department Appearance Policy and a high standard of personal cleanliness is maintainedReports to work on time and meets acceptable standard for attendance based upon the department attendance policyCommunicates messages clearly and conciselyAdditional QualificationsThe ideal candidate will have at least to years of Clinical Imaging Applications support experienceRadiology Imaging Systems PACS Systems required Sectra PACS strongly preferredVoice Recognition PowerScribe strongly preferredVendor Neutral Architecture a plusAdvanced Visualization a plusOther DICOM systems Dental Orthopedic Oncology OBGYN a plusKnowledge Skills AbilitiesKnowledge of RadiologyImaging operations and workflow PACSRIS workflow and technology integration with a PACS system and radiology modalitiesUnderstanding of interface communications including HL XML and X messagesCertificationsABII Certified Imaging Informatics Professional CIIP a plusPARCA Certified PACS Systems Analyst CPSA or Certified Healthcare Enterprise Architect CHEA a plusAdditional Key AccountabilitiesSupports the implementation and operation of enterprise imaging information systems including hardware and softwareAssist in the development implementation and maintenance of trainingcompetency on the imaging system and image system tools and applicationsDesign development coordination and delivery of value added services that support and enhance solutions that are utilized to retrieve analyze enhance and exchange digitized medical imagesCollaborates with HHC Imaging Informatics Officer HHC Health Information Management IM and and others as appropriate to support and successfully fulfill Imaging Informatics service obligations throughout the full initiative life cycleProvides an enterprise level perspective and coordination of imaging initiatives and assists in the development and maintenance of Imaging Informatics enterprise operating standards policies and proceduresWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment