Job Summary and Responsibilities

Under the direct supervision of the Imaging Supervisor, the Imaging Clerk plays a vital role in providing exceptional front-line support to our patients and staff. If you thrive in a fast-paced environment and enjoy juggling multiple tasks, we encourage you to apply!

Responsibilities include, but are not limited to:

Scheduling: Accurately scheduling and rescheduling patient appointments, coordinating with technologists and other departments as needed.Telephone Answering: Professionally handling incoming calls, answering patient inquiries, directing calls appropriately, and taking messages.Filing & Documentation: Maintaining organized patient records, scanning documents, and ensuring confidentiality of all patient information.Information Gathering: Collecting and verifying necessary patient demographics and insurance information.Clerical Support: Performing general administrative tasks to support the Imaging Department, such as faxing, copying, and distributing mail.Patient Experience: Providing compassionate and helpful assistance to patients, addressing their questions and concerns to ensure a positive experience.Collaboration: Working closely with Technologists, Radiologists, and other administrative staff to ensure seamless patient flow and departmental efficiency.
Job Requirements
High School Diploma or equivalent (required).Computer experience required.Strong organizational skills with an emphasis on accuracy and attention to detail.Excellent verbal and written communication skills.Ability to handle multiple tasks simultaneously in a fast-paced environment.A positive attitude, professional demeanor, and a commitment to outstanding customer service.Ability to maintain strict patient confidentiality (HIPAA compliance).Ability to work both independently and as part of a team.

Preferred:

Previous experience in a healthcare administrative or office setting, particularly in scheduling or patient registration, is highly preferred.Proficiency in computer systems, including Microsoft Office Suite and electronic medical records (EMR) software (e.g., Epic, Cerner) is a plus.Where You'll Work

CHI Oakes Hospital, is a 20-bed critical access hospital that provides various inpatient and outpatient services to approximately 14,000 people in southeastern North Dakota. It is also a 24-Hour Emergency Level V Trauma Center. The hospital building was newly-constructed in 2007, replacing a 50-year old building, and in 2010, Oakes Community Clinic was opened within the hospital building. The hospital is part of a larger values-based organization, CommonSpirit Health.

At CHI Oakes Hospital, we are dedicated to providing high-quality, compassionate care to our community. We offer a supportive work environment where your contributions are valued. As a member of our team, you'll have the opportunity to make a real difference in the lives of our patients.

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.